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Purvis Ford Lincoln, Inc.

Fredericksburg, VA

3.5
453 Reviews

11335 Patriot Highway

Fredericksburg, VA

22408

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453 Reviews of Purvis Ford Lincoln, Inc.

March 14, 2023

Great service. First class service advisors. I highly recommend Purvis Ford for great customer relations. More

by rothenburgp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Simms
Mar 17, 2023 -

Purvis Ford Lincoln, Inc. responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

March 13, 2023

Always have wonderful experience when we purchase our vehicles from Purvis! Thank you to all that were involved in our purchase! Until next time :) More

by char20011
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Polifko, Dave Eadie, Barry Jones
Mar 17, 2023 -

Purvis Ford Lincoln, Inc. responded

Hi, thank you for your wonderful response to the quality of service our staff provides! We hope to be of service to you again! Take care!

March 13, 2023

Service dept is average at best. Work may be ok but takes exceedingly longer than normal nearly 2 hrs for oil change on one occasion. Had some brake repairs on another occasion than More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mullins
March 02, 2023

Tony is awesome. I have purchased four cars from Purvis. Love my Raptor the most. Purvis always gives great customer service. Thank you for all you do! More

by Coleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Simms, Emily Patrick, Ross Decatur, Tony McMahan
Mar 06, 2023 -

Purvis Ford Lincoln, Inc. responded

Hello Coleman, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Purvis Ford Inc, we value our customers and we look forward to seeing you on your next visit. Take care!

March 01, 2023

I had a 9 AM pre paid maintenance appointment today for my 2016 Explorer-at 10:30 AM it still had not been pulled into the shop for this scheduled maintenance appointment- I had another early afternoon More

by Bwjbms9@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown name of lady
February 10, 2023

Excellent dealership. No pressure salesmen .Great service folks when you drop off and pickup your car More

by jxpt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TROY ROBB, Ross Decatur
Feb 13, 2023 -

Purvis Ford Lincoln, Inc. responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

February 10, 2023

The service was fast and the employees were very attentive to my concerns. They did an amazing job with customer service and servicing my truck. More

by curtis.e.manley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Boley; Gcizek
January 28, 2023

Professional, courteous, attentive, friendly. Professional, courteous, attentive, friendly. Professional, courteous, attentive, friendly. Professional, courteous, attentive, friendly. More

by rafael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie Cruz
January 26, 2023

My appointment was at 8:30 am so I left my car the night before, I was pleased to receive a call at 9:30 am that my car was ready ! When I arrived at the c/s desk, she was friendly and welcoming. Gave me my More

by purplecomb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know who worked on my car
Jan 31, 2023 -

Purvis Ford Lincoln, Inc. responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

January 24, 2023

Frank was excellent at helping us pick out what we wanted. Financing was thoroughly explained and Larry took the time to explain everything and answer all of our questions. We are very happy with purv More

by Janays16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry McGill, Frank Mackove
Jan 29, 2023 -

Purvis Ford Lincoln, Inc. responded

Hi, we are happy we could make your experience a positive one! At Purvis Ford Inc, we value our customers and we look forward to seeing you on your next visit. Take care!

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