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Puente Hills Chrysler Dodge Jeep Ram

City of Industry, CA

2.5
824 Reviews

17280 Gale Ave

City of Industry, CA

91748

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824 Reviews of Puente Hills Chrysler Dodge Jeep Ram

May 28, 2022

Great - knowledgeable - very helpful - friendly - answered all my questions - fast and to the point - will purchase a car here again More

by michael01234
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg, Joe Piane, Richard Landeros, Carlos Tirado, Ruben Rojas, Brittany Aranda, Alvin Neal
May 31, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

We're so happy we could help you out! Thank you for visiting Puente Hills!

May 27, 2022

The service was exceptional. I really felt like the guy taking care of me ruled out the red carpet and really cared about his job. Makes me want to come back here anytime I need More

by CORY.LUNDQUIST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I wish I could remember his name. The guy that helped me was really really great.
May 31, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

We sincerely appreciate your kind review! Thank you for your positive feedback, and we hope to work with you again next time!

May 27, 2022

Chris was very helpful. He made sure my car was taken care of and kept me in the loop. More

by ashleymartinez896
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris from services
May 31, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

It's great to hear that Chris was able to help you out! Thank you for sharing your review!

May 27, 2022

Christopher Gordon was very helpful and took care of me as well as kept me informed when my truck will be ready! I will be back again for my next service. Thank you Chris! More

by gb.delrosario630
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Gordon
May 31, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

We're thrilled to hear that you enjoyed working with Christopher! Thank you for taking the time to share your positive review!

May 26, 2022

My sun shade fell off and I was expecting to be waiting for a while at the dealership. I was so surprised I was out of the door within an hour with the sun shade put back in nicely. During the time I was w More

by KATE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My service advisor is Josh , Joe Piane, Richard Landeros, Carlos Tirado, Ruben Rojas, Brittany Aranda, Alvin Neal
May 27, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Hi Kate, we're so happy that we could help you get back on the road! It's great to hear that you had a positive experience, and we appreciate your kind review!

May 26, 2022

Really nice people and good customer service ! !! They help us really good on the process of the purchase of our truck … More

by SCLAUDIA748
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvin Neal
May 27, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

We're thrilled to hear that you had a positive experience working with our team! Thank you for visiting Puente Hills!

May 25, 2022

Excellent service. Took their time to hear my concerns. Made me feel part of the jeep Family More

by lurbina346
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
May 27, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

We're so happy to hear that you had a great experience! Thank you for taking the time to share your feedback with us!

May 25, 2022

Excellent! Debbie McGill is the best service advisor. She is knowledgeable, thorough and helpful. All my friends and family trust her with their vehicles. More

by KL909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie McGill
May 26, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

We're thrilled to hear that you enjoyed working with Debbie! Thank you for choosing Puente Hills!

May 24, 2022

Had to get a work truck and couldn’t afford it…CARLOS @ RUBEN MADE IT HAPPEN 💯🙏…Saved me and my job thank u guys … More

by russgee76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Ruben, Joe Piane, Richard Landeros, Carlos Tirado, Ruben Rojas, Brittany Aranda, Alvin Neal
May 25, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We're so glad to hear you enjoyed working with Ruben!

May 25, 2022 -

russgee76 responded

👍💯

May 23, 2022

Prior work that was done or requested to. E done wasn't done. I took my journey in for repairs and they said it was done but after further look the work was not done at all More

by EVERT1228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Piane, Richard Landeros, Carlos Tirado, Ruben Rojas, Brittany Aranda, Alvin Neal
May 24, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

We're so sorry to hear that your service was not completed in a timely manner. We appreciate your feedback, and will pass this along to the team. If there's anything else you'd like to share, please reach out to us. Sincerely, Josh Story, General Manager, 626-626-2000, J.story@puentehillscdjr.com

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