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Progressive Chevrolet
Massillon, OH
725 Reviews
Progressive Auto Group serving Massillon, Canton, Akron, Dover, New Philadelphia, and Wooster is proud to be an automotive leader in our community. Since opening our doors, Progressive Auto Group has maintained a solid commitment to you, our customers, offering the widest selection of Chevrolet, Chrysler, Jeep, Ram, and Dodge vehicles and ease of purchase.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Showing 725 reviews
April 26, 2015
Stan Ryder is a one of kind quality, caring salesman. My experience with Sales, finance and service has always been a great one. Very customer oriented and they want to make sure your happy with service My experience with Sales, finance and service has always been a great one. Very customer oriented and they want to make sure your happy with service they provide. More
by zenomichele
Employees Worked With
Jim Jackson, Stan Ryder, Francesca Gladman
April 23, 2015
Best dealership in the area!!! I cannot begin to tell you how great our experience was at Progressive. We had several bad dealings with past dealerships and were prepared for the I cannot begin to tell you how great our experience was at Progressive. We had several bad dealings with past dealerships and were prepared for the worst. However we were completely surprised. Sean Diotale was the best salesperson we have ever worked with. He doesn't pressure you at all, yet he was very knowledgeable and worked very hard to get us a deal we were comfortable with. He wanted us to get the car and trim level we wanted. Then Jim Jackson also worked his magic and helped cinch the deal. He wasn't going to stop until we were satisfied. Signing all the paperwork can be a pain, but Francesca made it a breeze, also getting us the financing we wanted. Everyone we encountered was helpful and very pleasant to work with. We actually enjoyed the whole experience! And I LOVE my new Equinox!!!! More
by Rocky&Lisa
Employees Worked With
Jim Jackson, Francesca Gladman, Sean Diotale
April 23, 2015
Wow - Extra, Extra Read All About It Clayton Cross from Progressive was invaluable as a Car Salesman. His Christian testimony was exactly what made us know we could trust him. He treated Clayton Cross from Progressive was invaluable as a Car Salesman. His Christian testimony was exactly what made us know we could trust him. He treated us much better than any other car salesman has ever treated us. He did not pressure us so we had to make a spur of the moment decision. We told him that we needed to leave to get our children lunch and drop them off at their grandparents and then we would call him back after lunch and he gave us the price to ponder on the vehicle while we were gone. I cannot say enough good about this man. Keep hiring good people like Clayton and you will have a lifelong customer. This really reflects upon this car dealership. Wow. Good job Progressive. More
by Character Counts
Employees Worked With
Clayton Cross
April 19, 2015
Great experience--sales and business manager I would rate five stars the experience with Etienne Monow, sales, Wally Trace, the sales manager, and Fran, the business manager who helped us get a g I would rate five stars the experience with Etienne Monow, sales, Wally Trace, the sales manager, and Fran, the business manager who helped us get a great rate on our car loan. More
by equinoxguy
Employees Worked With
Wally Trace, Francesca Gladman
April 15, 2015
Chevy SS 6.2L V8 I asked to see a car and bought a rocket! Great price and financing from the best team in Ohio! I am a fan of their service department as well; I have I asked to see a car and bought a rocket! Great price and financing from the best team in Ohio! I am a fan of their service department as well; I have no desire to buy from any other dealerships, ever! Fantastic crew!!! More
by TDKuhne
Employees Worked With
Jay Johnson, Bernie Wymer, Fred Keller, Jim Hall, Jason Allman
April 15, 2015
Amazing experience! I wasn't sure it was even possible to get a truck that day but they made sure they would work with me and now I am a proud Chevy owner! The service wa I wasn't sure it was even possible to get a truck that day but they made sure they would work with me and now I am a proud Chevy owner! The service was awesome and everyone was very helpful and friendly. More
by awhite15
Employees Worked With
Jim Hall
April 15, 2015
OMG We loved our car buying experience. Totally blown away!! We have never been taken care of the way Progressive took care of us with our car buying experience. Five star company, Fran in f Totally blown away!! We have never been taken care of the way Progressive took care of us with our car buying experience. Five star company, Fran in finance , Christina was our sales person, and Wally is the sales mgr. These people made our day, week, year!! At the end of the day my husband got the car of his dreams and then some. More
by Happycarcouple
Employees Worked With
Christina Mcgee, Francesca Gladman, Wally Trace, Wally Trace, Francesca Gladman
April 15, 2015
my experince was wonderful The Customer service was great. They DON'T judge a customer by their appearance. They didn't rush us to make a decision. Nate Hefling and Jason Allma The Customer service was great. They DON'T judge a customer by their appearance. They didn't rush us to make a decision. Nate Hefling and Jason Allman took the time with us. Understanding what we were looking for and that met all our needs. More
by MaraYRuben
Employees Worked With
Nate Hefling, Jason Allman
April 14, 2015
Absolutely wonderful They did everything they could to put me in the truck I wanted. gave me a great deal when I found the one I wanted and were always great to talk to They did everything they could to put me in the truck I wanted. gave me a great deal when I found the one I wanted and were always great to talk to More
by dano
Employees Worked With
Wally Trace, Ray Robertson, Francesca Gladman
April 11, 2015
Great customer service I've never bought a brand new car for myself and it was time. Thanks James Rowe! My brand new jeep is that AND MORE! I've never bought a brand new car for myself and it was time. Thanks James Rowe! My brand new jeep is that AND MORE! More
by Irishlass
Employees Worked With
James Rowe
