Proctor Acura

Proctor-Acura Service Department. Proctor Acura Proctor-Acura Service Department. Proctor Acura deserves the upmost accolades. Each time I have my car serviced I feel great about that decision I Proctor-Acura Service Department. Proctor Acura deserves the upmost accolades. Each time I have my car serviced I feel great about that decision I made to purchase my Acura three years ago. They make you feel right at home from the time you step into the building from checking out at the register. I am greeted on first name basis, which makes me feel respected and I feel as if they value my time and money. I don't know much about servicing vehicles, but they explain everything in layman's terms so that I can have a better understanding. Additionally, I did not realize that I purchased an extended warranty for my vehicle. After giving Charles the information he immediately phoned the company so that my service could be expedited. Thanks again Proctor Acura Service Department for another outstanding job!!!!…I am one happy customer. ~Anneka C. Johnson More

Great service that makes having to bring your car in a pleasure. Very professional without condescending attitude! Love the lounge with WIFI and/or the loaner car. pleasure. Very professional without condescending attitude! Love the lounge with WIFI and/or the loaner car. More

Charles Boykin and the entire Proctor Acura Service team are incredible. The service is ALWAYS professional. The car is returned clean, Charles calls when it is ready and he clearly explains what was done are incredible. The service is ALWAYS professional. The car is returned clean, Charles calls when it is ready and he clearly explains what was done. More

OMG words can't express my gratitude for purchasing a used vehicle this Proctor Acura. Mr. Robert was very professional and patience with us and Mr. Charles provided great service when it came to minor r used vehicle this Proctor Acura. Mr. Robert was very professional and patience with us and Mr. Charles provided great service when it came to minor repairs for my Jeep so I'm happy I stop at Proctor Acura to purchase our used vehicle. More

Tony was an absolute pleasure to deal with. He came highly recommended by a friend. Tony showed us exactly what we were looking for and made the experience easy. Tony is a credit to your dealership. highly recommended by a friend. Tony showed us exactly what we were looking for and made the experience easy. Tony is a credit to your dealership. Diane was a pleasure to deal with as well. More

I absolutely love Proctor Acura! They are really professional and pleasant.I arrived at the dealership at 10:50 and I had another appointment at 11, one of the employees drove me there and I made i professional and pleasant.I arrived at the dealership at 10:50 and I had another appointment at 11, one of the employees drove me there and I made it at 10:58. As soon as I finished my appointment they came and got me within 5 minutes. I was really impressed. They are always customer-friendly. More

From scheduling the appointment, to induction of the vehicle, quick and accurate diagnosis, the waiting area to the return of the vehicle after the completed servie every thing was first class and frien vehicle, quick and accurate diagnosis, the waiting area to the return of the vehicle after the completed servie every thing was first class and friendly. Thank youto the whole team! More

Service was outstanding. We were able to schedule a time that worked around my employment and allowing me to use a car made it even better. that worked around my employment and allowing me to use a car made it even better. More

I purchased an 2014 Acura RDX from Tony Bellomio recently. Wonderful vehicle and the family is happy with the purchase. Great buying experience with no high pressure selling. The vehicle was ready recently. Wonderful vehicle and the family is happy with the purchase. Great buying experience with no high pressure selling. The vehicle was ready in pristine condition on the selling floor on the day of delivery. All paperwork was straight-forward, controls and operations were explained to me in great detail. Highly recommend the Proctor Acura dealership. Mac June 2013 More

7100 miles! Time for an oil change. Amazing! I told my Daddy, that's what we call them in the South, and I thought I heard a gasp. I was even amazed that my Acura RDX went 7100 miles safely and still had Daddy, that's what we call them in the South, and I thought I heard a gasp. I was even amazed that my Acura RDX went 7100 miles safely and still had 15% oil life. A gentle ring alerted me to the need for service and that's where it started. An appointment was scheduled and a loaner reserved for MY convenience! I showed up and I am walked through the steps of the service procedure. "Have a seat! Would you like water or something to drink?". My paperwork was processed,my loaner was waiting and I was on my way back to work! Three hours later I returned to the dealership and completed the service process by paying a very reasonable fee and collected my RDX with fresh oil AND it was detailed. Charles Boykin handled the process beautifully! I didn't expect perfection but that's what Charles and Proctor Acura gave me! Well done! More