Princeton BMW
Hamilton Township, NJ
Filter Reviews by Keyword
By Type
Showing 514 reviews
I had an issue with my center counsel cup holder cover. Which is a bit abnormal. They identified the problem, replaced the parts, and they replaced them correctly. There is nothing like taking your time an Which is a bit abnormal. They identified the problem, replaced the parts, and they replaced them correctly. There is nothing like taking your time and doing the job right! I bought my car there and it's always been serviced there. More
Overall a great buying experience. Tom was supremely knowledgeable on every facet of the BMW X5 that I asked about. He also was no-pressure and patient when it comes to the sales proce Tom was supremely knowledgeable on every facet of the BMW X5 that I asked about. He also was no-pressure and patient when it comes to the sales process, which was appreciated. The whole team at Princeton BMW made the effort to finish the sale quickly (per my request), even doing a manual workaround for required documents after a nationwide cyber attack brought dealerships' admin systems hard down. We'll make it a point to work with Tom as the first stop for our next new car buy. More
From the moment we walked in to the dealership Tom D was warm, welcoming, accommodating, and transparent. Tom made us feel heard and completely understood for what we were looking for and the scenario. He r warm, welcoming, accommodating, and transparent. Tom made us feel heard and completely understood for what we were looking for and the scenario. He ran through every option possible until we found the best route that worked for us. When we decided to build and order a car, Tom was extremely communicative throughout the whole experience, and kept us in the loop every step of the way. His check ins and updates really made us feel special and confirmed we made the right decision in working with Princeton BMW. Our 2024 x1 is incredible! Tom has a customer for life, and we can’t thank him enough for truly a seamless experience. More
Thank you to Gregor Van Sise for his expertise, knowledge, guidance in selecting the right car for us, and exceptional customer! Your support made the purchase seemless! We really appreciated your knowledge, guidance in selecting the right car for us, and exceptional customer! Your support made the purchase seemless! We really appreciated your help. Five stars for sure! More
I bought two cars in two weeks. Thomas Dougherty and the team at Princeton BMW were friendly and accommodating. When I went in to pick up both cars, everything was ready. Paperwork Thomas Dougherty and the team at Princeton BMW were friendly and accommodating. When I went in to pick up both cars, everything was ready. Paperwork was quick and easy and I spent minimal amount of time in dealership. A pleasant car buying experience. More
Purchasing my BMW x7 was great experience! !! Hector our sales Rep was very helpful and took his time to make sure all of our questions/concerns were taken care off. He also took extra time to !! Hector our sales Rep was very helpful and took his time to make sure all of our questions/concerns were taken care off. He also took extra time to make sure we understood some of the features of the car and help me connect my phone. On the other hand Tyler the finance Manager was very helpful as well and explained all the product he has to offer to save us money in the long run. More
From Start to Finish, the new car purchase process was seamless. Exceptional service and timely communication since the time I submitted request for a new vehicle. Steven Trombetta is truly a professional seamless. Exceptional service and timely communication since the time I submitted request for a new vehicle. Steven Trombetta is truly a professional! and goes above and beyond to make sure customer gets the deal, definitely exceeds expectations... This is my 2nd Lease with Princeton BMW and the process is so effortless and timely. Princeton BMW will be my go to place, for all my future vehicle needs! Keep up the good work Steve, Henry, Kristina and Anthony! Best wishes to the team. Thanks so much for all the assistance. You are the best and highly recommend Princeton BMW for a exceptional service / vehicle needs. More
Tom was great. From the minute I met him he was very helpful at explaining all the vehicles features. He wasn’t pushy at all and stay in contact with me and I end u From the minute I met him he was very helpful at explaining all the vehicles features. He wasn’t pushy at all and stay in contact with me and I end up buying a vehicle month and a half later. More