Prestige Volvo Cars Englewood
Englewood, NJ
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I purchased a CPO Volvo S90 that should not have been certified in light of its issues. Despite bringing the vehicle back to the Service Department FIVE times in an attempt to address the issues, the dea certified in light of its issues. Despite bringing the vehicle back to the Service Department FIVE times in an attempt to address the issues, the dealership refused to acknowledge or remedy them. I filed a complaint with Volvo Corporate and, after almost a YEAR of battling, finally brought the vehicle to another Volvo Service Department where the issues were immediately resolved. I will NEVER buy another vehicle from this dealership or trust the service department to so much as wash the windows. BUYERS BEWARE. More
Beware of their "specials." They will offer prices, configurations, and even VIN and stock numbers online. And when you inquire about the car, they will give you a long explanation about disclaimers an configurations, and even VIN and stock numbers online. And when you inquire about the car, they will give you a long explanation about disclaimers and footnotes. I was told that they have the car, that they do not have the car, that the car for this price does not exist, that the car was already sold... In other words, they place false advertisements and when confronted come back with "everybody does it" and various other excuses. I had naively wanted to believe that Volvo did not engage in such methods. So sad. More
I have been dealing with this dealership since 1988. Claus has been my service advisor. He is honest, knowledgeable and a pleasure to work with. As long as Claus is there I will always be a customer. Claus has been my service advisor. He is honest, knowledgeable and a pleasure to work with. As long as Claus is there I will always be a customer. More