Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Prestige Toyota of Ramsey
Ramsey, NJ
4,770 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,770 reviews
March 19, 2018
Only missing a loyalty coupon! Great service. Accurate quoting. they always look out for my future needs. Told me that I didn't need an oil change for another 3000 miles! Just need Great service. Accurate quoting. they always look out for my future needs. Told me that I didn't need an oil change for another 3000 miles! Just need them to send more rewards coupons to loyal customers! More
by DAVID@DAVIDALUKE.COM
Verified CustomerEmployees Worked With
Naitlyn Cruceta
March 19, 2018
very good Very good over all. It was quick and easy. My customer Rep Luke was great. He went out of his way to solve my tire issue as well. Thank you Very good over all. It was quick and easy. My customer Rep Luke was great. He went out of his way to solve my tire issue as well. Thank you More
by TDORIA
Employees Worked With
Luke Incognito
March 19, 2018
Best customer service I’ve ever had I went into service my Toyota. Everyone was awesome. Had a fast service and Caroline was very helpful with everything I needed. I spoke to Brittany fr I went into service my Toyota. Everyone was awesome. Had a fast service and Caroline was very helpful with everything I needed. I spoke to Brittany from service over the phone for scheduling the appointment and she was so sweet. Will come again for next service. More
by Chernandez809
March 19, 2018
Technician: Carlos Santos did not do good job I own two Toyota cars. I always bring them to Prestige Toyota Service Center at Mahwah to do the maintenance & services. I had very GOOD experiences w I own two Toyota cars. I always bring them to Prestige Toyota Service Center at Mahwah to do the maintenance & services. I had very GOOD experiences with this place. But, I disappointed with my last service which was on Saturday 03/17/2018. I brought my Camry to do the regular maintenance with multi-point inspection. At the end, service advisor Chris told me the air filter was dirty and may need to be replaced. Everything else is in good shape. I drove locally on Saturday and Sunday. Everything seemed running fine. Monday morning, on the way driving to office, the "Check Engine" light stays on all day long. Once I returned home at afternoon, I opened the hood and realized the Air Filter box wasn't screwed up and off the base. Dirty air, or even leaves might enter the engine that causes the "Check Engine" warning light stays on. My car may have big trouble. More
by Alan Tang
Employees Worked With
Technician: Carlos Santos, Chris Budde
March 19, 2018
Consistently Excellent Service I have been exclusively using Prestige Toyota service since 2005 (prior to moving to 16 McKee Dr) and have had consistently excellent service. The wa I have been exclusively using Prestige Toyota service since 2005 (prior to moving to 16 McKee Dr) and have had consistently excellent service. The waiting facility is conducive to working and their is a quiet area with PC's. The provide loaners when the wait time is long. The repairs costs are not cheap, but are fair and completed correctly the first time. I will buy my next car at Prestige and plan to continue to use their service. More
by SBKNJ
Employees Worked With
Gabi Samman
March 17, 2018
Great Experience with Chris D’Onofrio Chris was affable and made our experience so pleasant! Chris was very personable and welcoming. He made the process painless. Highly recommend him and Chris was affable and made our experience so pleasant! Chris was very personable and welcoming. He made the process painless. Highly recommend him and the dealership! More
by Nors11
March 15, 2018
Had a complicated purchase request, and Chris delivered! We were purchasing this vehicle out of state, as we couldn't find the color and trim package we wanted in our own. Chris helped us get a great deal, We were purchasing this vehicle out of state, as we couldn't find the color and trim package we wanted in our own. Chris helped us get a great deal, coordinated with the shipping company, and was rock solid in communication and follow through. Would most certainly recommend. More
by JAMES D HADDOW
Employees Worked With
March 09, 2018
Quick and easy Leased a new Highlander in February. Worked with salesman Andy Eagle, he was great! Everything was very smooth, and he did not waste my time, which Leased a new Highlander in February. Worked with salesman Andy Eagle, he was great! Everything was very smooth, and he did not waste my time, which I appreciate. He is very professional and I would highly recommend him and Prestige for anyone looking for a new Toyota. More
by tbogle1
Employees Worked With
February 24, 2018
Arsen & Rosalia YOU TWO ROCK !!! Have never been more comfortable! HIGHLY recommmend them. Ask for Rosalia and Arsen. Arsen was my salesman and he worked his tail off to help me leav Have never been more comfortable! HIGHLY recommmend them. Ask for Rosalia and Arsen. Arsen was my salesman and he worked his tail off to help me leave in a vehicle. He was more than patient, extremely professional and just all around one of the nicest sales people I have ever worked with. Rosalia will check on you periodically to make sure your experience is A+ !! Just an amazing experience. The staff is so friendly and all of them so helpful. Everyone works together for the customer.The finance dept will FIGHT FOR YOU !!! With less than perfect credit I was really not hopeful, but they did it !! They ROCK !! I encourage anyone reading this to make Prestige Toyota your GO TO to purchase or lease. I’ve done both here and never walk away disappointed. Thank you to ALL of you. Sylvia T. More
by S.Tesch
Employees Worked With
Rosalia Mann, Arsen Musalaev
February 21, 2018
Andy Eagle is the best We would like commend Andy Eagle for being the best sales representative that Prestige of Ramsey, NJ has. We have purchased our last three Toyotas wit We would like commend Andy Eagle for being the best sales representative that Prestige of Ramsey, NJ has. We have purchased our last three Toyotas with the assistance of Andy. He is continually professional, courteous, welcoming, and always considerate of our needs. Andy Eagle gets a 10++++. Thank you again Andy. Sincerely, Robert & Dorothy Kinzelmann Mahwah, NJ More
by Bob & Dot
Employees Worked With
