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Prestige Toyota of Ramsey
Ramsey, NJ
4,770 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,770 reviews
March 20, 2018
Great service. Convenient I was very happy with the services department . Gabi was excellent! Very helpful and informative. I definitely would recommend him as a great service I was very happy with the services department . Gabi was excellent! Very helpful and informative. I definitely would recommend him as a great service advisor. More
by JESSICA16K
Verified Customer
March 20, 2018
Quality Maintenance Visit I always go to Chris Budde for all maintenance as he is very knowledgeable, professional and trustworthy, We determined service required based on a n I always go to Chris Budde for all maintenance as he is very knowledgeable, professional and trustworthy, We determined service required based on a number of safety issues. The waiting room is outstanding. However, the wait time was excessive during this visit - 6 hours. More
by ACLARK
Employees Worked With
Chris Budde
March 19, 2018
Great customer service from Tommy I have change Toyota service from Johnson in Middletown to Toyota service in Ramsey due to their customer service. In my last visit to Toyota Ramsey, I have change Toyota service from Johnson in Middletown to Toyota service in Ramsey due to their customer service. In my last visit to Toyota Ramsey, Your service rep. Tommy when out his way to have my car service and repair what was necessary in short notice. The service he provided is one of the reasons why we go to your shop. I must add that the respect he paid to our son Kill in Action Tikrit, Iraq (He find out this thru a decals that I have in my car), made my wife happy and proud. I that moment I did not have the words to express my gratitude, I hope that thru this review you will let him know my gratitude and appreciation. More
by CGG1927
Employees Worked With
Tommy.
March 19, 2018
It was a great experience I had a great experience with my service call at prestige. Everyone was helpful and my wait was just what they said it would be. Thank you I had a great experience with my service call at prestige. Everyone was helpful and my wait was just what they said it would be. Thank you More
by SUPERGRAM46
Employees Worked With
Not sure who it was. Sorry
March 19, 2018
Great experience Once again Toyoya impressed me with their services. My car was taken in quickly, serviced and given back with a fresh car wash. I chose to wait for Once again Toyoya impressed me with their services. My car was taken in quickly, serviced and given back with a fresh car wash. I chose to wait for my car and the waiting room was enjoyable as I was able to get some work done on my laptop as I waited. Everyone was polite and asked that everything that they were explaining was clear. More
by Taylor
Employees Worked With
I don't remember
March 19, 2018
Cancelled my appointment Service counter receptionist did not honor my service appointment on 3/17/20 because I arrived 25 minutes late for the appointment. Has been a pr Service counter receptionist did not honor my service appointment on 3/17/20 because I arrived 25 minutes late for the appointment. Has been a prestige customer for many years and had purchased two Toyota's from Prestige Toyota and never expected such poor service. More
by HILMYT0
Employees Worked With
Cannot remember the girls name at the service desk.
March 19, 2018
Fast and courties! Service and staff were easy to work with. Fair and polite! Waiting area was relaxing and free complimentries was a nice touch. I make the trip fr Service and staff were easy to work with. Fair and polite! Waiting area was relaxing and free complimentries was a nice touch. I make the trip from Somerset because I Value the fine service More
by ROCCONAZZARO
Employees Worked With
Chris Budde
March 19, 2018
Good work done quickly Brought in my vehicle to check on a fan noise. Within one hour the source of the noise had been discovered and found to be a maintenance item. The c Brought in my vehicle to check on a fan noise. Within one hour the source of the noise had been discovered and found to be a maintenance item. The cabin filter was replaced in 15 minutes and they worked with me to get me out quickly. More
by family driver
Employees Worked With
Chris Budde
March 19, 2018
quick and easy knowing how the car buying process goes and how lengthy it can be, i was in & out just like that! everyone was very friendly especially with my son, knowing how the car buying process goes and how lengthy it can be, i was in & out just like that! everyone was very friendly especially with my son, made us feel right at home. we left very satisfied in our new car! More
by courtneyedwards526
Employees Worked With
Ariel Castillo
March 19, 2018
Waited longer than usual I did not expect to wait 3 hours to have my alignment checked because of a vibrating when I reached 60 mph. Normally, the wait is not that bad. I did not expect to wait 3 hours to have my alignment checked because of a vibrating when I reached 60 mph. Normally, the wait is not that bad. More
by DEFREESTJOAN
Employees Worked With
don't recall
