Prescott Honda - Service Center

I appreciated the help with screen management. There are so many electronics and the manual doesn’t go into depth and Tony Vendugna sat in the car and gave me an education on how to check mainten There are so many electronics and the manual doesn’t go into depth and Tony Vendugna sat in the car and gave me an education on how to check maintenance, and change the screen view. The last associate told me to speak with the sales person. That is definitely an inconvenience and most likely not happening. Thank you to Tony for spending a few minutes going over this with me. I’m a business owner and big believer of excellent customer service. Tony Vendugna certainly provided that to me… More

Glenn assisted me in resolving an issue with the update for the navigation system. He follow up consistently until the issue was resolved and kept me updated on the next steps. for the navigation system. He follow up consistently until the issue was resolved and kept me updated on the next steps. More

Showed up for appointment and spoke with service advisor about additional things to check in addition to the B1 service. All taken care of and vehicle returned in about one hour. Good job all! about additional things to check in addition to the B1 service. All taken care of and vehicle returned in about one hour. Good job all! More

Chris Rice assisted me with general service required for my CR=V. Nice to see same employees in the Service Department. my CR=V. Nice to see same employees in the Service Department. More

Chris Rice was very helpful and assisted me with not just the purpose of my maintenance visit but also with setting my new cell phone! the purpose of my maintenance visit but also with setting my new cell phone! More

Great service for an emergency need . ... service team members Paul Yost & Carlos Aquilar fit me in immediately. Great customer attention! ... service team members Paul Yost & Carlos Aquilar fit me in immediately. Great customer attention! More

Quick service response and friendly greetings to a new customer with information and description to correct problem. customer with information and description to correct problem. More

I did try to call 3 times to schedule. Finally got a call back 24 hrs later. That's not good. Finally got a call back 24 hrs later. That's not good. More

Service dept. is great, I'm at 345 K on my 2015 Fit and it runs like new. Big shout out to Chris Rice and Chris Hayes ! is great, I'm at 345 K on my 2015 Fit and it runs like new. Big shout out to Chris Rice and Chris Hayes ! More