Premier Subaru Middlebury

Positive experience Our sales rep, Sarah, was super down-to-earth and helpful. She was not pushy like some other sales reps can be and always responded immediately to tex Our sales rep, Sarah, was super down-to-earth and helpful. She was not pushy like some other sales reps can be and always responded immediately to text messages with questions. The other staff at the dealership were also very accommodating, knowledgeable and welcoming. Overall a very positive experience with this dealership! More

Great Experience Working with Rich O'Loughlin, was a pleasure. He is very professional, courteous, really listens to what your needs are. He is very knowledgeable on Working with Rich O'Loughlin, was a pleasure. He is very professional, courteous, really listens to what your needs are. He is very knowledgeable on a Subaru and has the patience to show and give all of the safety concerns to a concerned mom. He made this experience a very memorable one, my daughter is thrilled and so am I. I would recommend Rich in a heartbeat!! We will have the car service at Premier just so we can see him again and catch up some. More

Very helpful and great The people seem to be friendly and honest and make you feel at home. I the way I was treated and the time it took to get the car and what was taken The people seem to be friendly and honest and make you feel at home. I the way I was treated and the time it took to get the car and what was taken care of for me. More

Excellent experience Rich O'Loughlin is one of the finest sales consultant I've dealt with. His knowledge ( of Subaru) and patience was the reason for purchase! Rich O'Loughlin is one of the finest sales consultant I've dealt with. His knowledge ( of Subaru) and patience was the reason for purchase! More

Subaru Great experience, super efficient, friendly... competitive pricing. The folks I. This dealership have it together, clearly a team of excellent people Great experience, super efficient, friendly... competitive pricing. The folks I. This dealership have it together, clearly a team of excellent people working to ensure your satisfaction as a valued customer. More

No hassle,no pressure and no BS. Expected the usual hard sell technique used by most dealerships.You know,'if you buy it now it's this price,but if you wait till tomorrow it will cost Expected the usual hard sell technique used by most dealerships.You know,'if you buy it now it's this price,but if you wait till tomorrow it will cost you this much more".Not once did I feel any pressure to buy anything.Just straight forward answers to any questions I had.Sarah was the sales rep and a pleasure to work with.Decided to purchase a new 2018 Crosstrek.(my wife and I).I mention my wife because two days after receiving the car,she decides to kiss the side of the garage with it,tearing off the front fascia and signal light.(Happy Birthday Gina).I brought the car back to the dealer to get a quote on the damage.Sarah met me at the door and immediately contacted the service dept.At the service dept. I met Stephanie who said she would have someone look at it right away.I waited in the show room and was told my car was ready.Thinking I would get a quote for up to $1,000$,the car was already repaired.Total cost for parts and labor. $107$.Unbelievable.Any other dealer would have tried to sell me a whole new front fascia and signal light wireing harness.The tech that worked on the showed me exactly what he did.Fantastic job in saving me money.In conclusion Premier Suburu has the total package.You can't go wrong buying from them. Ken and Gina Taylor,Oxford,Ct. More

Knowledgeable staff with no pressure sales tactics. Staff was friendly and knowledgeable, there were no pressure tactics. They had the answers to all of my questions an explained everything in detail u Staff was friendly and knowledgeable, there were no pressure tactics. They had the answers to all of my questions an explained everything in detail until I fully understood. More

Easy and fast Went there on a Monday and came out with a new Subaru Impreza the same day! Got an awesome deal with the price of the car and my trade in... John Risk Went there on a Monday and came out with a new Subaru Impreza the same day! Got an awesome deal with the price of the car and my trade in... John Risk was helpful and Carlos Batista was great in setting up my Bluetooth, CarPlay and the functionality of the interior. More

Made it easy to buy a car! Sal and everyone at Premier made it soooo easy to make this purchase. They were able to answer all of my questions and explained EVERYTHING that I nee Sal and everyone at Premier made it soooo easy to make this purchase. They were able to answer all of my questions and explained EVERYTHING that I needed to know to make an informed purchase. I would HIGHLY recommend visiting this dealership. More

Saved the day! After having a terrible customer service experience with a different dealer in CT, I decided to reach out to Premier and explain my situation. I live After having a terrible customer service experience with a different dealer in CT, I decided to reach out to Premier and explain my situation. I live in New York and didn't want to make a 2 hour trip to be low balled on my trade in and discover hidden fees in my bill of sale. I originally spoke to Michael in the internet sales dept. He immediately understood my concerns and gave me straightforward pricing and answered all my questions in a timely manner. He put me in touch with Rich and Joe in finance. Joe helped us with the financing on the phone and finalized everything the next day. As soon as we got to the dealership everyone introduced themselves and worked as a team to make our buying experience superb. Carlos went over all the ins and outs our new Crosstrek had to offer and was super patient. I would highly recommend this dealership and make the 2 hour drive to purchase my next Subaru. More