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Premier Kia Of Branford

Branford, CT

4.9
1,732 Reviews
PREMIER KIA IS HOME TO THE PREMIER ADVANTAGE BUYERS BENEFITS PACKAGE WHICH INCLUDES OUR PEACE OF MIND GUARANTEE -3 DAY EXCHANGE POLICY AVAILABLE ON EVERY NEW KIA WE SELL PLUS SO MUCH MORE! At Premier KIA we are committed to ensuring that we exceed your expectations. Premier KIA is conveniently located off of I-95, Exit 54 in Branford. We are just 5 minutes from New Haven, CT, 15 minutes from Milford, CT, 15 minutes from Wallingford, CT and 25 minutes from Bridgeport, CT. In addition, we are only 20 minutes from Shelton, CT and Old Saybrook, Connecticut. Premier Kia is Branford Connecticut's Source for Unmatched Kia Sales and Service near Hamden and Milford At Premier Kia, our name says it all. As the premier Kia destination for Branford, North Haven CT, Hamden, and Milford drivers, we are proud to serve the automotive needs of our customers with a brand new state-of-the-art facility and an extensive selection of the latest new Kia models and automotive services. Our Connecticut dealership is one of only 65 Kia Galleries in the country. This allows us to deliver a unique and enjoyable car buying experience, throughout every step of the process. In our showroom, not only will you find popular new Kia models like the Teluride, K5, Sorento, Soul, and Sportage, you will also find premium amenities such as a spacious and comfortable lounge area, an Internet café with free WiFi, and a beautiful vehicle delivery area. Plus, you can find both green cars, hybrid and electric vehicles like the NiroEV and the all new EV6 too. Of course, not everyone is in the market for a brand new vehicle. In fact, many of our Branford customers instead prefer the tried-and-true nature and excellent value proposition of a pre-owned vehicle. With this in mind, we are proud to maintain a large inventory of quality pre-owned models as well. Many of our used vehicles are just a few model years old and offer many of the same great features as newer models but at a more accessible price point. Our highly trained technicians know your vehicle inside and out, and they have the experience, skills, and state-of-the-art equipment to get the job done right the first time. They only use genuine OEM Kia parts in order to guarantee exact fit and finish and lasting durability. Whether you need a simple checkup or an unexpected repair, you can trust our team to get you back on the road safely and as quickly as possible.
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205 North Main Street

Branford, CT

06405

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Showing 1,732 reviews

March 07, 2022

A great dealership and great car buying experience. Nathan Glazewski was the best salesperson we've worked with. He was helpful and responsive from the very first phone call and worked with us to get More

by Marielle526
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Glazewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Peguero
March 07, 2022

The dealership is very clean and modern with knowledgeable staff who are a pleasure to deal with. Will definitely recommend them and our associate Tyler in particular! More

by Mikey11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Peguero, Carlos Orozco
March 06, 2022

Tyler made the car buying experience easy. He did a good job answering questions and explaining the car features. More

by cherjoed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Peguero
March 02, 2022

Smooth leasing process, very accommodating and professional. Would recommend this experience to anyone who is looking for a car More

by natalija0528
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Glazewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Peguero
Mar 02, 2022 -

natalija0528 responded

Great

February 28, 2022

I love that Nate was very knowledgeable and nice he’s the best!!!! Everyone should be like him! More

by Venturajennie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Glazewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Irzyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Quito, Juan Peguero
February 25, 2022

Love working with Nate! ! Enjoying my new car. Such a smooth process to purchase the car! More

by cbrock1592
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Glazewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2022

Dan is a very pleasant and professional person to work with. My experience at KIA of Branford is always exceptional and I find that each of the service reps go above and beyond every time I visit. Thank More

by MOLLYO_MCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan DeMarco
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2022

DO NOT TAKE YOUR CAR TO THIS KIA. Communication skills are poor, they give you misinformation, and they do not complete the job they are required to do. I not only purchase my More

by rpereles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan DeMarco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Happy, Danielle Mohr
Feb 24, 2022 -

Premier Kia Of Branford responded

Mr. Pereles/ It is disappointing to see your review after all that we have done for you. Your vehicle was towed into our company with a check engine light, lack of acceleration and a shake. We immediately proceeded to diagnose this matter and pulled code PO304 - cylinder 4 missfire. We removed t he plugs and found them oil soaked and with oil deposits. We performed a compression test and we found 0 compression in cylinder #4. We tore the engine down found that the exhaust valve has a large hole in it - and, a very deep gouge in the cylinder wall. The short block required replacement. We called your extended warranty company and, after multiple visits to our dealership - and, declinations to cover - they finally decided to cover the engine repair. At the end of the repair - you were responsible for only $163.77 on a nearly $7,000 repair. As you know from a review of your own cell phone - our company kept you updated by phone, met with your parents when they stopped in and, sent you more than 15 text messages to you updating you and communicating with you throughout this process. At no time did you go 2 weeks without an update. You were kept up to date the entire time. Simply review your cell phone to see the calls and text messages and you will know this to be true. Once the repair was authorized by your extended warranty company - we ordered all of the parts - and, they were approximately 1 1/2 weeks out. To save time, we sent the heads to the machine shop to have them repaired pending receipt of the parts. Upon the receipt of the parts - your engine was put back together - tested and made available to pick up. Our process was transparent. We provided you each and every claim number - and, even texted you with those updates - and, we have those texts on record. As for your maintenance items - simply look back at previous recommendations by our company. You have only been to our dealership 5 times since your ownership of the vehicle - and in over 60,000 miles of driving. If you look back at the repair order dating back to March, 2021 - we recommended service items (including your brake fluid ) and you declined items. You continued to decline items in subsequent services. It is unfortunate that you were unable to be at our dealership to pick up the car. You sent your parents. All of these items were reviewed with them at the time of pickup. We are disappointed by this unfair review and, stand behind our service level and our work quality

February 23, 2022

Tyler was amazing, he really earned my business and made buying my first car simple and stress free! More

by jkramer742
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Quito
February 22, 2022

The team was very professional and welcoming making the process of car buying easy. We were greeted with knowledgeable staff who had patience with all our questions and concerns. More

by lauraely0920
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Quito, Juan Peguero
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