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Power Ford

Albuquerque, NM

Overview
Reviews
4.9
2,296 Reviews
Call Dealership (505) 545-8001
View Awards

1101 Montaño Rd NE

Albuquerque, NM

87107

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Showing 2,296 reviews

August 20, 2026

Making online appointment was easy and timely. Jeff our service advisor and everyone at the service department were friendly and helpful. The verbal and text instructions regarding my vehicle was More

by sanchfc192
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Newell
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Aug 21, 2026 -

Power Ford responded

Thank you for the five-star review! We’re happy to hear everything from scheduling your appointment online to working with Jeff and our service team was easy, friendly, and helpful. Clear communication matters, so it’s great to know the verbal and text updates kept you informed about your vehicle. We appreciate you choosing Power Ford and look forward to providing another outstanding experience next time. It's our pleasure to serve you. –Matt

August 20, 2026

Very professional and friendly took extra care of me They missed some work but immediately took care of it More

by cuffnstuff1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Romero, Ruben Carl
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Aug 21, 2026 -

Power Ford responded

Thank you for the five-star review! We’re glad our team made you feel well cared for and treated you with professionalism and kindness. We also appreciate your understanding and are happy to hear the team responded quickly when something was missed. Taking care of our customers is what matters most. Thank you for choosing Power Ford. It's our pleasure to serve you. –Matt

August 19, 2026

I have experienced several interactions with the Power Ford team serving my cars. Each time I received the same excellent service. More

by footprints3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden Terry, Andres Romero, Desiree Lujan, Madison DeAmicis
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Aug 21, 2026 -

Power Ford responded

Thank you for the five-star review! Consistency means so much to us, and we’re happy to hear that each visit with our team has delivered the same excellent level of service. We appreciate your continued trust in us to care for your vehicles. We look forward to taking great care of you for many miles to come. It's our pleasure to serve you. –Matt

August 18, 2026

Customer service rep was outstanding, very nice, friendly, kept me fully informed, good to work with More

by paddock_abq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hilary Chavez
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Aug 19, 2026 -

Power Ford responded

Thank you for the five-star review! We’re glad to hear our customer service rep made your experience easy, friendly, and kept you fully informed along the way. That kind of communication and care is exactly what we want for every customer. Thanks for choosing Power Ford. It's our pleasure to serve you. –Matt

August 17, 2026

Hilary was very friendly and accommodating! The dealership itself is sometimes hard to get someone on the phone. More

by rbarnett8912
Recommend Dealer
Yes
Employees Worked With
Hilary Chavez
Print
Aug 19, 2026 -

Power Ford responded

Thank you for the five-star review! We’re glad Hilary made your experience friendly and accommodating. We also appreciate your feedback about reaching the dealership by phone. Clear, responsive communication matters, and comments like yours help us keep improving. Thanks for choosing Power Ford. It's our pleasure to serve you. –Matt

August 17, 2026

Powerford has a great service department and there online scheduling makes it easy to complete. More

by pg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hilary Chavez
Print
Aug 17, 2026 -

Power Ford responded

Thank you for the 5-star review! We’re glad to hear our service team took great care of you and that our online scheduling made the process easy and convenient. We appreciate you choosing Power Ford and look forward to serving you again. It's our pleasure to serve you. –Matt

August 16, 2026

I have only used the service department and they have always been excellent. Hillary Chavez is an extremely competent and pleasant person to work with. More

by djgarc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hilary Chavez
Print
Aug 17, 2026 -

Power Ford responded

Thank you for the 5-star review! We’re thrilled to hear our service department has consistently delivered an excellent experience for you. Hillary will especially appreciate the kind words. Her professionalism and friendly approach are exactly what we want every customer to experience. Thank you for trusting Power Ford with your service needs. It's our pleasure to serve you. –Matt

August 16, 2026

Great service dept. Kept me updated throughout visit. Very satisfied. Will go back next time. More

by Ginajsandoval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhea Decastro
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Aug 17, 2026 -

Power Ford responded

Hi Gina, thank you for the 5-star review! We’re glad our service team kept you informed throughout your visit and made the experience a satisfying one. We truly appreciate your trust in Power Ford and look forward to welcoming you back next time. It's our pleasure to serve you. –Matt

August 15, 2026

I would give the service department a 5* rating. And this is up from my prior experiences, where I was continuously upselled, and had my runs damaged when putting on new tires - but that was several More

by Palancox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hilary Chavez
Print
Aug 17, 2026 -

Power Ford responded

Thank you for the thoughtful feedback and for recognizing the progress our service department has made. We’re especially glad to hear the team has been professional, thorough, and focused on what your Tremor truly needs. We also hear your comments about the sales experience and the importance of earning the business of informed shoppers in a competitive market. We appreciate the opportunity to keep serving you and look forward to taking great care of your Tremor for many miles to come. It's our pleasure to serve you. –Matt

August 15, 2026

Excellent service! They are so lovely to work with and make everything easy! Josh was especially great to work with. More

by Tiff Chavez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lucero
Print
Aug 17, 2026 -

Power Ford responded

Hi Tiff, thank you for the 5-star review! We’re so glad our team made everything easy and enjoyable for you. Josh will especially appreciate the shoutout. We’re grateful for your trust in Power Ford and look forward to serving you again. It's our pleasure to serve you. –Matt

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