Power Ford
Albuquerque, NM
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I scheduled an oil change and a recall update. Both were completed in under an hour and a half. This visit was fast and professional. Desiree kept me updated throughout the process. Excellent serv Both were completed in under an hour and a half. This visit was fast and professional. Desiree kept me updated throughout the process. Excellent service! More
I arrived on time and my service rep met me immediately. The car was immediately taken in for service and returned when the estimated time was up! Jennifer Aguilar kept me informed and checked me out ex The car was immediately taken in for service and returned when the estimated time was up! Jennifer Aguilar kept me informed and checked me out expeditiously. This excellent service is Power Ford’s standard and why I bought my car from this business and why I return for service needs. More
Great customer focused dealership from the service advisor(s) to the technicians. Every one was very professional, knowledgeable and friendly. I drove an hour out of my way to have my F150 serviced an advisor(s) to the technicians. Every one was very professional, knowledgeable and friendly. I drove an hour out of my way to have my F150 serviced and I’ll do it again if I need anything else. More
My service visit went better than expected. I had called the day before service to see if there was some form of courtesy shuttle service. The person answering the phone did not know so I was r I had called the day before service to see if there was some form of courtesy shuttle service. The person answering the phone did not know so I was referred to the service department. The wait was so long I finally had to hang up. The option to have someone call me back was not functional. The day of service, I was greeted by Desiree, who did an excellent job of informing me what to expect. She was very efficient in making sure I was updated on the progress of service. She also made arrangements for my truck to be delivered to me after service. What a game changer from the long hold I had the day before. The person delivering my truck to me after service was very kind. The truck was serviced much quicker than I expected. The whole experience outside the long hold on the phone the day before was excellent. Perhaps the phone system could be updated to place the calls on Que for a callback. Thank you for the option of having the vehicle delivered to you after service. Game changer!! More
My advisor Ruben Carl kept me informed on the progress of my truck service, and set me up with a comparable rental. My truck's issue was resolved, and I was treated very fairly on charges. All the people at my truck service, and set me up with a comparable rental. My truck's issue was resolved, and I was treated very fairly on charges. All the people at Power Ford service I interacted with were friendly, polite and helpful. More
They were very prompt and professional. They told me it was going to be a couple hours to service my vehicle but had it done in about an hour. Offered me a free Uber ride to and from my hou They told me it was going to be a couple hours to service my vehicle but had it done in about an hour. Offered me a free Uber ride to and from my house. More

















