Porsche of New Orleans
Metairie, LA
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The dealership has really lost its ability to communicate, provide loner cars, and provide repairs in a normal amount of time. communicate, provide loner cars, and provide repairs in a normal amount of time. More
Overall OK I would Expect more personalised care. Has to wait too long to get appointments for service. Usually , taking a long time , I.e turn around time to complete the service. Fortunately Has to wait too long to get appointments for service. Usually , taking a long time , I.e turn around time to complete the service. Fortunately though reluctantly , the dealership has provided a loaner vehicle. I feel there is room for improvement in the service. I am used to the old time genuine caring , especially when you buy an expensive automobile like Porsche. The dealership must take these comments seriously. Need to be sensitive if their actions directly or indirectly affect the pocketbook of the customer. More
I stopped by to pick up my license plate, Nate Kolniak jumped in and offered to screw on the license plate. He also saw that I was low on windshield wiper fluid and offered to have service fill it up. Fi jumped in and offered to screw on the license plate. He also saw that I was low on windshield wiper fluid and offered to have service fill it up. First of all, I didn't expect it to be free, so thank you again for that. Next, I figured there would be a significant wait time since other vehicles were in service far before I arrived in the late afternoon. No, a gentleman immediately picked up my Macan, took care of the fluids, and I think it took all of 15 minutes before it was ready. The Macan was parked out in front of the main door at the dealership, which felt very "valet," if you will -- definitely a great touch (kudos)! I took a friend with me to do all of this and he was impressed, too. Nate seems to go the extra mile and I was very happy he was willing to jump in to help. Thanks again! More








