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Porsche El Paso

El Paso, TX

Overview
Reviews
Vehicles
4.9
75 Reviews
Call Dealership (915) 745-5300

6421 S Desert Blvd

El Paso, TX

79932

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Showing 75 reviews

September 27, 2023

Big job done correctly the first time. I'm impressed. A good dealer and shop experience. More

by nicks2401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
Report | Print
Sep 30, 2023 -

Porsche El Paso responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

September 27, 2023

Simply, best dealership on town, an excellent customer service, everyone is with an smile on the face! More

by Moses
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Pester
Report | Print
Sep 29, 2023 -

Porsche El Paso responded

Thank you so much for your glowing recommendation! We're incredibly proud to be considered the best dealership in town, and your feedback reaffirms our commitment to providing excellent customer service. It's our pleasure to serve you with a smile, and we truly value your trust and support. We're here to ensure your satisfaction and look forward to continuing to exceed your expectations!

September 07, 2023

Cindy is attentive and is very efficient. She is thorough, such as vehicle walk around and invoice clarity, etc., after completed service/s. Cindy is helpful with problem/situation at hand a More

by Patricia Fraire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
Report | Print
Sep 23, 2023 -

Porsche El Paso responded

We're happy to hear you had such a positive experience with our team!

September 06, 2023

Very professional and explained everything needed to be done in good detail highly recommend for your Porsche service More

by bill_35united
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindi
Report | Print
Sep 09, 2023 -

Porsche El Paso responded

Thanks so much for the kind words! We strive every day to provide the best service and to have the best people, and it's great to hear that it was noticed!

August 29, 2023

Thank you Sergio Perez and your team for getting my car up and running once again! Great mechanics and great service!! More

by Longstreth.kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Perez and the mechanics
Report | Print
Sep 04, 2023 -

Porsche El Paso responded

We are thrilled that Sergio provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to your business with us again!

August 26, 2023

I took my Macan because the check engine came on, when I went to pick it up they hadn't done anything to it and when it came out the air conditioner didn't work, it started to heat up, and basic buttons don More

by penelope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cindi
Report | Print
Sep 01, 2023 -

Porsche El Paso responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Oct 17, 2023 -

Porsche El Paso responded

Thank you for bringing this to my attention. I'd like to speak with you regarding this matter . I would like an opportunity to fix this and to earn your business, please contact me at 915 745 5300. I look forward to speaking with you. Jeff Pester General Manager Porsche El Paso 915 745 5300 jpester@porscheelpaso.com

August 10, 2023

Exceptional service! Not just on one visit but every time I encounter the team there it is a great experience! More

by LISAJOJIM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Carlos
Report | Print
Sep 04, 2023 -

Porsche El Paso responded

Thank you for the Five-Star review and for choosing Porsche El Paso. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

July 31, 2023

Great service with a positive attitude! Will use again. Highly recommend! They have free M&Ms too! 😀 More

by Robert.a.nelson104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar
Report | Print
Aug 02, 2023 -

Porsche El Paso responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

July 16, 2023

Excellent service. Helpful and informative. Cesar was understanding. My dad took my car in because I was working and he made sure my car was taken care of. More

by stephanie Frietze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar
Report | Print
Jul 19, 2023 -

Porsche El Paso responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 15, 2023

Grisel went over and beyond what anyone would expect from a service department. Excellent customer service. The car was ready within timeframe that she indicated. More

by lcvuicich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grisel
Report | Print
Jun 19, 2023 -

Porsche El Paso responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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