Pohanka Lexus Chantilly

ALWAYS THERE TO HELP! Service: I very appreciate the great service I keep receiving from Mr. Shane Tabit. I love the way he always there super early for me / wife. Shane ea Service: I very appreciate the great service I keep receiving from Mr. Shane Tabit. I love the way he always there super early for me / wife. Shane easily explains all necessary work and maintenance needed. He is one of the many reasons why we keep coming back to Pohanka Lexus! Love the loaners, service and especially Mr. Shane Tabit. Sales: Mickey Whitehead is true professional and appreciate his knowledge AND direction. He is so good, one is advised to make an appointment, as he is well worth it!! More

Extremely Satisfied I had an excellent experience with Qui Nguyen while shopping for my car. The entire transaction was very smooth and he was very knowledgeable on any q I had an excellent experience with Qui Nguyen while shopping for my car. The entire transaction was very smooth and he was very knowledgeable on any questions I had regarding the car or financing. I would recommend Qui to anyone looking to purchase a Lexus. More

Service Great service, great people, and very convenient and professional. Ala odeh helped me with getting my car serviced and got me out in less than 2 hour Great service, great people, and very convenient and professional. Ala odeh helped me with getting my car serviced and got me out in less than 2 hours. More

my experience i brought my car in for service and ala odeh was my service reo. he was very professional and knowledgeable about lexus and answered all my questions. i brought my car in for service and ala odeh was my service reo. he was very professional and knowledgeable about lexus and answered all my questions. he was able to connect my bluetooth in the car .great service More

Perfect service once again!! Bringing my vehicle in for service used to never be enjoyable thing, as in taking time from my day. Yet ever since my purchase of my Gs350 a few years Bringing my vehicle in for service used to never be enjoyable thing, as in taking time from my day. Yet ever since my purchase of my Gs350 a few years ago, I really enjoy the service here and the professionalism of the service reps. My most recent visit I was greeted and helped by Lorenzo Gonzalez, he was very helpful and i will return as usual for my next service!!!! More

Great! I brought in my rx350 for service the other night, Lorenzo set me up for a 20,000 mile service and showed me to the lounge. Service was excellent and I brought in my rx350 for service the other night, Lorenzo set me up for a 20,000 mile service and showed me to the lounge. Service was excellent and I will definitely be back for my next service. Thank you! More

excellent as always I had a flat tire and went into the service department where I was greeted by my service rep Mike Feldmann, He is always great to deal with and he tol I had a flat tire and went into the service department where I was greeted by my service rep Mike Feldmann, He is always great to deal with and he told me that he could get me in an out in a timely fashion and as always he delivered on that. Great people and good prices. More

great service I recently brought my vehicle in for service ar lexus, everything was excellent as always. The service writer lorenzo helped get me in and out of ther I recently brought my vehicle in for service ar lexus, everything was excellent as always. The service writer lorenzo helped get me in and out of there under the promised time. Thank you! More

great experience I have been bringing my Lexus in for a while now, but I wanted to take time to thank Lorenzo Gonzalez who greeted and helped me on my last visit. He w I have been bringing my Lexus in for a while now, but I wanted to take time to thank Lorenzo Gonzalez who greeted and helped me on my last visit. He was extremely professional and knowledgeable. I have always had pleasant visits at Lexus of Chantilly, but Lorenzo's professionalism really enhanced this experience. Thank you again for your service. More

Loosing the edge I had the 90k mile service performed and the service attendant called to "suggest" some recommended services beyond the 90k maintenance. I declined I had the 90k mile service performed and the service attendant called to "suggest" some recommended services beyond the 90k maintenance. I declined for other reasons. A day later, I came to pick-up my car, drove it home, got out and noticed it hadn't gone through the carwash. A simple detail, but one that Pohanka prides itself on AND advertises as one of its service selling points. Who's minding the store? Where's the QA in THIS process? Are we ensuring there's a QA process in the technical portion of the service? Just a little disappointed that Pohanka may be...loosing the edge. More