Pohanka Honda of Fredericksburg

Experience We purchased this vehicle due to the salesman, didn't go to buy any thing just looking. He did not push and knew all the ins and outs of the vehicl We purchased this vehicle due to the salesman, didn't go to buy any thing just looking. He did not push and knew all the ins and outs of the vehicle. Which made our minds up! More

Going the extra mile We had recently purchased a 2014 Honda Pilot from Pohanka Honda of Fredericksburg. Bill Hamilton was our salesman (this is actually the second vehicl We had recently purchased a 2014 Honda Pilot from Pohanka Honda of Fredericksburg. Bill Hamilton was our salesman (this is actually the second vehicle that we purchased from the dealer and the same salesman). Being a small business owner ourselves, it is important to help out other local businesses. Since we had such a wonderful experience the first time, we decided to go back. Bill brought us the car to our business to test drive. The best part was that when we decided that this was the car that we wanted, Bill had all the paper work done and brought it for us to sign. I didn't even have to set foot in the dealership (which as we all know can be a lengthy process). Pohanka Honda and Bill understand that our time is precious and scarce and they went above and beyond what they needed to do to help us out. I have never seen a dealership that does these things for their customers!!! I would definitely recommend both Pohanka Honda and Bill Hamilton, the customer service is excellent and that is what keeps us going back there. Thanks again!!! More

Virgil Gordon's Pohanka Honda Truck Buying Experience My truck buying experience was great due to the outstanding customer support and service I received from Mr. Mike Felice. His attitude and profession My truck buying experience was great due to the outstanding customer support and service I received from Mr. Mike Felice. His attitude and professionalism was superior. I called him on the phone, explained to him what was required to get my business and Mike to care of the rest. I live in Waldorf, MD which is quite a ways from Fredericksburg. That said, I told Mike that I wasn't going to make the trip to Pohanka Honda only to discover the deal couldn't get done. Mike assured me that he and his management would be able to make it happen. He stated boldly "that if he couldn't get the deal done that he would fill my gas tank for the long ride home." I new then that Mike was serious about earning my business. What I respect most is that Mike kept his word and because of that I'm now enjoying my brand new 2014 Dodge Ram 1500 pickup truck. I had a great salesperson in Mike, I got a great deal on my vehicle, and now I'm enjoying my new Dodge Ram. Life is good! Thanks Mike for facilitating my incredible truck buying experience at Pohanka Honda in Fredericksburg. I really appreciate your efforts in making my buying experience a successful and memorable one. More

Best Honda dealership in the DC metro Pohanka is the best dealership in the DC area. Our purchase was in and out in less than 3 hours and their prices were over $1000 less than any other Pohanka is the best dealership in the DC area. Our purchase was in and out in less than 3 hours and their prices were over $1000 less than any other dealer. Great kids area with toys and movies. Top notch people. More

Very good experience If you think you might be even slightly interested in driving a Honda, check out Pohanka Honda. Based on my experience, here's why: 1) The facility i If you think you might be even slightly interested in driving a Honda, check out Pohanka Honda. Based on my experience, here's why: 1) The facility is very nice. You should be comfortable the whole time--massage chairs, WiFi, a cappuccino machine, etc. I either don't get out much or the dealership goes out of its way to make the entire process very comfortable. Obviously, the cappuccino machine should not be a reason you spend thousands of dollars on a car, but it's nice to have it around! Being at the dealership wasn't a chore. 2) A better reason to actually buy a car from Pohanka is the price. The price I was offered was well below Edmund's and KBB's fair market price. 3) The service the sales consultant, Terrell Robinson, provided was the most helpful of all the dealerships and car lots that I visited. He was not at all pushy, he listened, and he was quick to follow up via email, texts, and phone with answers to my questions. Overall, I feel that I got a very good car, at a great price, through a very good buying experience. I would hope the same for anyone else. More

dealer review Mr. Botelho was thoroughly professional throughout the entire transaction process. His was a particularly difficult assignment as he had taken over fo Mr. Botelho was thoroughly professional throughout the entire transaction process. His was a particularly difficult assignment as he had taken over for a sales person who had departed the dealership. He ensured the smooth completion of our vehicle purchase despite conflicting information regarding price and options. As a team, Mr. Botelho and Ms. Morefield were the picture of competence. I will not hesitate to recommend Pohanka and particularly Mr. Botelho and Ms. Morefield to my friends. More

Excellent Service I rated Pohanka Honda of Fredericksburg the way I did because of the excellent customer service I receive each and EVERY time I walk into their dealer I rated Pohanka Honda of Fredericksburg the way I did because of the excellent customer service I receive each and EVERY time I walk into their dealership. Pohanka Honda of Fredericksburg is a very large establishment, yet it's always so clean and inviting to walk into. This is the 4th vehicle I have purchased from Pohanka Honda of Fredericksburg within the last 2 years and I have been to the same sales person, Jim Calvert each and every time. Jim is an amazing sales person, he is passionate about his line of work and thrives to make sure I am happy with not only my experience but with my purchase as well. I have and will continue to recommend family/friends/co-workers to Pohanka Honda of Fredericksburg as well as Jim Calvert. If there is an issue with the vehicle or experience, Jim does everything he can to ensure it is taken care of and that I am satisfied. Another reason as to why I rated Pohanka Honda of Fredericksburg so well is because of the finance manager, Joseph Rafanello. He as well makes sure that I am taken care of each and every time he completes my financing. Joey is also passionate about what he does and it reflects when he is taking care of his customers. I actually request for Joey to complete all of my financing every time I go into Pohanka because we've already built that wonderful customer rapport. Keep up the great work Jim and Joey!! More

SHAKY START SALES PERSON I HAD SET AN APPOINTMENT WITH WAS DEALING WITH ANOTHER CUSTOMER. WE WAITING FOR 30 MIN BEFORE THE SALES MANAGER FINALLY ASSIGNED ANOTHER SALES PERSON I HAD SET AN APPOINTMENT WITH WAS DEALING WITH ANOTHER CUSTOMER. WE WAITING FOR 30 MIN BEFORE THE SALES MANAGER FINALLY ASSIGNED ANOTHER SALES PERSON. THAT PERSON WAS VERY GOOD. HAGGLE A LITTLE ON PRICE, THEY CAME DOWN A VERY LITTLE, I HAD TO INCREASE MY DOWN PAYMENT. WE FINALLY AGREED ON A PRICE. WHEN YOU PURCHASE A VEHICLE, I FELL THEY SHOULD GIVE YOU ONE CAR ACCESSORY AS A GIFT. TO SHOW THEIR APPRECIATION ON MY PURCHASE. THEY WOULDN'T GIVE UP SOMETHING AS SMALL AS WHEEL LOCKS OR SPLASH GUARDS. NOTE: I HAD TO BRING THE CAR BACK TO SERVICE BECAUSE THERE WERE NUMEROUS LIGHTS STAYING ON THE DASH BOARD. STAYED IN THE DEALERSHIP THREE HOURS WAITING ON THE CAR WAS BEING REPAIRED. I FELL THAT I AM OWED SOMETHING FOR THIS INCONVENIENCE. More

Great experience! Just purchased a 2009 Pilot from Pohanka. Mike Botelho did a wonderful job helping us locate the right vehicle and making the process go smoothly! Tim Just purchased a 2009 Pilot from Pohanka. Mike Botelho did a wonderful job helping us locate the right vehicle and making the process go smoothly! Tim Willis also assisted us in the process. Great team at Pohanka! More

Came in for one new car and left with two new Hondas ! Working with Bruce Wells has been great. Bruce went above and beyond with helping us decide on what Honda Accord would be best for us. So much so we w Working with Bruce Wells has been great. Bruce went above and beyond with helping us decide on what Honda Accord would be best for us. So much so we walked out with two new Hondas ! We loved working with him and we are sure to come back and visit him again soon for our up coming driver. Loved coming to a dealership with friendly people and not all that pushy pressure ! Thanks again Bruce Wells and Pohanka. Brenda Del Peral More