Pohanka Acura

Previously, I ‘ve had horrible experiences with other car dealers and didn’t look forward to going to any dealership. Frank and Pohanka Acura have changed my impression of the car purchasing process to dealers and didn’t look forward to going to any dealership. Frank and Pohanka Acura have changed my impression of the car purchasing process to an happy memory. Frank overcame our fear with his professionalism and easy going personality. He displayed outstanding customer service, prompt responses to our inquiries, and was very knowledgeable on about our car. My husband had read his profile from dealer’s website and earned my husband’s trust to work with him. We are thankful to work with him and more thankful that his service had exceeded our expectation. Frank is honest, trustworthy, professional and top of class service has won our loyalty. The overall atmosphere of Pohanka Acura was friendly & comfortable. I would also recommend this dealer as well. My husband and I will definitely work with Frank again and with this dealer. We will definitely recommend all our contacts to him in the future. More

I bought 5 cars from pohanka acura thit is my 2nd car from mr Dominguez, he is the best sales person that I ever had, very helpfull, knologible and friendly, if you ever in the market for a new or used from mr Dominguez, he is the best sales person that I ever had, very helpfull, knologible and friendly, if you ever in the market for a new or used vehicle please come see Jose Dominguez..... More

Recently bought a new Acura MDX at Pohanka and Jose Dominguez was my salesperson. I've bought a lot of cars in my time and this was one of the easiest and best experiences I've had. Jose was very profe Dominguez was my salesperson. I've bought a lot of cars in my time and this was one of the easiest and best experiences I've had. Jose was very professional, easy to work with and extremely knowledgeable about the features of the MDX. He was great to work with! No hassle experience. I will definitely go back to this dealership! More

I just bought Acura ILX from this dealer shop. Great price with great experience. Thank you so much for your service. I would like to buy another Acura from this dealer. price with great experience. Thank you so much for your service. I would like to buy another Acura from this dealer. More

I recently purchased a new MDX from Joey Lackovic, Jr. at Pohanka in Chantilly. He was awesome to work with from start to finish. Very professional and had great knowledge of all of the vehicles various feat Pohanka in Chantilly. He was awesome to work with from start to finish. Very professional and had great knowledge of all of the vehicles various features and options. We were very satisfied with his assistance and would highly recommend Joey when you are next in the market for a car! More

I found this dealership online and was excited about potentially purchasing a used Acura from them after reading the reviews. I have my own financing through my credit union and I live about 2 hours awa potentially purchasing a used Acura from them after reading the reviews. I have my own financing through my credit union and I live about 2 hours away from this dealership. The salesperson, Aleksey Shvets, tried to get me to come there before giving me an out the door price for the vehicles I was interested in. After a bit of back and forth, he finally provided me with prices. I was still excited but inquired on whether or not I needed to wait until my bank was open the next day before driving all that way, and he ensured me that it was an extremely easy process. He told me what documents to bring and then ended things by telling me that THEY WOULD HAVE TO PULL MY CREDIT AGAIN. Ummm, why? Why would they ever need to pull my credit when I have my loan approval letter in hand? I said that if it wouldn't be a SOFT INQUIRY, then I'd never approve them pulling it. He then replied that "IF MY CREDIT IS GOOD, IT WOULD BE A SOFT INQUIRY". Umm, how crazy does that sound? I spoke with my loan specialist at my bank who verified that this process was not normal and to not allow them to pull my credit again. Basically, they are trying to force me into applying for credit with them so that they can fish my information around to one of their preferred lenders. THAT IS NOT GOING TO HAPPEN!!! So, now I am back to square one in the car search but not before I warn all you potential customers in the same situation that I'm in. I've purchased many vehicles and have never heard anything as crazy as this...I really believe that they are trying to take advantage of me because I am a female. Too bad that I am not as dumb as they seem to be. They just lost the easiest sale of their lives. Smh More

Great sales experience with Phuong Davidson. No pressure, time limited offers, which we appreciated. Offer today is also good tommorrow. And she was able to match an internet special from another dealer. time limited offers, which we appreciated. Offer today is also good tommorrow. And she was able to match an internet special from another dealer. More

I have bought 6-7 cars from Pohanka since I moved to Virginia. I have never had a bad thing to say about them. They always find a way to make my purchase easy. The finance guy Ray was quick with my p Virginia. I have never had a bad thing to say about them. They always find a way to make my purchase easy. The finance guy Ray was quick with my paperwork. Also My sales guy Fred was great too. I will keep coming back to Pohanka Acura . More

The selection was great. They had just what I wanted in stock. All the sales reps seemed friendly and eager to converse. I'll be back to help my Mom buy her car. stock. All the sales reps seemed friendly and eager to converse. I'll be back to help my Mom buy her car. More

I recommended to my boss that we buy our next fleet from this location. Ray was especially helpful with my credit issues. Great bedside manner this location. Ray was especially helpful with my credit issues. Great bedside manner More