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Pohanka Acura

Chantilly, VA

4.7
1,642 Reviews

13911 Lee Jackson Memorial Hwy

Chantilly, VA

20151

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Showing 1,642 reviews

July 03, 2011

It was pleasure dealing with Matt. He was friendly and very flexible. I got the exact vehicle I was looking for, at a mutually acceptable price. And the finance special for July 4th weekend was a steal. More

by wanchooa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Collier
Jul 11, 2011 -

Pohanka Acura responded

I wanted to thank you for allowing us to serve you in your automotive needs! In today’s world, we have so little time and many options. I am pleased you gave us an opportunity and happy we were able to meet or exceed your expectations. We cannot improve our services and fix our mistakes without feedback of both kinds. So, we greatly appreciate you taking the time to provide us the positive comments. If there is anytime we are not on par with your expectations, please let us know as well. Thanks again for writing and I hope all your future experiences bring as much satisfaction as this one. Lenny Gonzales General Manager

June 27, 2011

I gave 5 for all section because I believe that the customer service by Ganbat Dorj was handled in a professional and friendly manner. I will definitely recommend him to my friends and family. It was More

by axh0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ganbat Dorj & Arthur Petrosyan
Jun 27, 2011 -

Pohanka Acura responded

I wanted to thank you for allowing us to serve you in your automotive needs! In today's world, we have so little time and many options. I am pleased you gave us an opportunity and happy we were able to meet or exceed your expectations. We cannot improve our services and fix our mistakes without feedback of both kinds. So, we greatly appreciate you taking the time to provide us the positive comments. If there is anytime we are not on par with your expectations, please let us know as well. Thanks again for writing and I hope all your future experiences bring as much satisfaction as this one. Lenny Gonzales General Manager

June 17, 2011

Customer service is nothing but superior at Pohanka..exceptional enough that I drive all the way from Fredericksburg, VA to get my car serviced here with Jayson. Service dept. is open until m More

by annikins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson McCullough
Jun 17, 2011 -

Pohanka Acura responded

I wanted to thank you for allowing us to serve you in your automotive needs! In today's world, we have so little time and many options. I am pleased you gave us an opportunity and happy we were able to meet or exceed your expectations. We cannot improve our services and fix our mistakes without feedback of both kinds. So, we greatly appreciate you taking the time to provide us the positive comments. If there is anytime we are not on par with your expectations, please let us know as well. Thanks again for writing and I hope all your future experiences bring as much satisfaction as this one. Lenny Gonzales General Manager

June 16, 2011

Professional experience from sales through financing. Professional experience from sales through financing. Attentive to our needs. Personable sales representative, making it an enjoyable experience. T More

by Moreaucm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phuong Davidson
Jun 17, 2011 -

Pohanka Acura responded

I wanted to thank you for allowing us to serve you in your automotive needs! In today's world, we have so little time and many options. I am pleased you gave us an opportunity and happy we were able to meet or exceed your expectations. We cannot improve our services and fix our mistakes without feedback of both kinds. So, we greatly appreciate you taking the time to provide us the positive comments. If there is anytime we are not on par with your expectations, please let us know as well. Thanks again for writing and I hope all your future experiences bring as much satisfaction as this one. Lenny Gonzales General Manager

May 25, 2011

I have been in the market for a new car for about a year now and have been reviewing may types of cars and all the different dealerships in the area. I finally settled on getting an Acura and found the exa More

by robprior
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2
May 25, 2011 -

Pohanka Acura responded

I wanted to thank you for allowing us to serve you in your automotive needs! In today’s world, we have so little time and many options. I am pleased you gave us an opportunity and happy we were able to meet or exceed your expectations. We cannot improve our services and fix our mistakes without feedback of both kinds. So, we greatly appreciate you taking the time to provide us the positive comments. If there is anytime we are not on par with your expectations, please let us know as well. Thanks again for writing and I hope all your future experiences bring as much satisfaction as this one. Lenny Gonzales General Manager

May 19, 2011

As an out of town shopper, I have heard good things about this dealership and decided to give them a try as they were the only ones that had the color I was looking for. They offered a reasonable price (Mor More

by Bulls78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
May 19, 2011

Mr. Gonzales has been more respectful to all of my needs. I have never bought a car from him. I have to say though he really knows how to make you feel special and important. I was so impressed by him tha More

by aaronaguirre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Gonzales
May 19, 2011

It was a great experience as always, I have purchased 4 Acura's from Pohanka and will not purchase an Acura anywhere else that is for sure. The dealership is clean, nice employees that get the job DONE! More

by jeff liller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny
May 19, 2011

I had been looking for sometime to purchase a MDX and had visited many dealerships. Buying a new car is often a very stressful process but when Lenny came over and introduced himself, I quickly felt confide More

by Pohanka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Gonzales
May 18, 2011

pohanka acura, and also Lenny Gonzales are true proffessionals it has been a pleasure and I would never hesitate to refer. they are very informed the over all experience was very refreshing compare More

by ebaliant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
lenny
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