Plaza Toyota
Brooklyn, NY
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Perfect! Just Perfect! I love the personalized attention that doesn't make me just another customer. From beginning to end I experienced a customer service the industry coul I love the personalized attention that doesn't make me just another customer. From beginning to end I experienced a customer service the industry could learn from. Plaza doesn't set the bar for customer service, "Plaza is the Bar of Customer Service". More
Very Professional, Courteous and Fast The service agent whose name was Mike was excellent. He followed up with me to explain all the details of the work done on my car and even when I cal The service agent whose name was Mike was excellent. He followed up with me to explain all the details of the work done on my car and even when I called back with a question he was available to be instantly and answered my questions very professionally. The entire staff that I dealt with at the Toyota Mall on Nostrand Avenue in Brooklyn, New York was a pleasure to deal with. More
Rachel does a great job. Rachel provided great customer service. She was patient and helpful, allowing me to add services after my car had been pulled in. She also gave me a w Rachel provided great customer service. She was patient and helpful, allowing me to add services after my car had been pulled in. She also gave me a written estimate for a future service. More
Good experience. Service were prompt and efficient. When you pick your car the process is not clearly outlined. It needs to better conveyed. Service was prompt and go Service were prompt and efficient. When you pick your car the process is not clearly outlined. It needs to better conveyed. Service was prompt and good. More
Pleasant and efficient I'm always satisfied and impressed with service at Plaza Toyota! The staff, especially Kelly Ann, has been nothing, but exceptionally wonderful! She k I'm always satisfied and impressed with service at Plaza Toyota! The staff, especially Kelly Ann, has been nothing, but exceptionally wonderful! She kept me posted immediately on the status of my vehicle once completed, and answered every question that I had. More
Not GOOD The only thing in salesperson mind is to sale a car,does not matter what customer wants. Car wasn't prepared, blue tooth was not working,so I spend an The only thing in salesperson mind is to sale a car,does not matter what customer wants. Car wasn't prepared, blue tooth was not working,so I spend another day at service More
Hard working workers I got an appointment asap, the employees are pleasant. Jay who helped me is excellent. I was treated with respect and given information I need to know I got an appointment asap, the employees are pleasant. Jay who helped me is excellent. I was treated with respect and given information I need to know. He helped me through my warranty to fix what was the problem and definitely kudos to the mechanics and technicians who works behind the scenes. More
Excellent service. I am satisfied 😉 with the help I received in purchasing the car, Jemehl,Carlos and Jack were very helpful and I am satisfied. I will recommend Plaza I am satisfied 😉 with the help I received in purchasing the car, Jemehl,Carlos and Jack were very helpful and I am satisfied. I will recommend Plaza Auto Mall to friends and family. More
I'm thrilled I was really impressed with the professionalism of the salesmen who attended to me because they took their time to explain every details of the contra I was really impressed with the professionalism of the salesmen who attended to me because they took their time to explain every details of the contract to us. More
Excellent Service I received excellent assistance from the service advise Jay. He was very helpful during my time at the service department. Jay was very patient with m I received excellent assistance from the service advise Jay. He was very helpful during my time at the service department. Jay was very patient with me whenever I had any questions. More

