Plaza Toyota

So we go to buy a Sienna (with 4 wheel drive) and put So we go to buy a Sienna (with 4 wheel drive)<br>and put down a credit card deposit.<br>On the day of pickup, we notice that our Sienna<br>does not ha So we go to buy a Sienna (with 4 wheel drive)<br>and put down a credit card deposit.<br>On the day of pickup, we notice that our Sienna<br>does not have 4 wheel drive. They attribute<br>this mix-up to a miscommunication. We're<br>pretty upset because our time was wasted<br>traveling to this dealership and call off<br>the deal. We are told that our credit card<br>will be credited with a refund either that <br>Friday or the following one due to their<br>policies. Fine.<br><br>Nearly a month later there is no sign of the <br>credit. When we call them about it, they said<br>they were waiting for us to call them to <br>remind them to credit us. We were incredulous.<br>Along with not carrying out what they promised<br>to do, it was simply a ridiculous notion to <br>expect the customer to serve as a reminder for<br>a basic refund transaction. What legitimate <br>business operates that way?<br><br>These people seemingly do anything <br>to attempt to cheat you out of your money.<br><br>For a far better shopping experience in NYC,<br>try Queensboro Toyota in Queens.<br><br><br><br> More