Plaza Toyota

Working with Frank was a pleasure. He was sincere and honest. He never rushed us or try to use any scams on us to buy a car. I would recommend all my friends to him. Keep up the good work. honest. He never rushed us or try to use any scams on us to buy a car. I would recommend all my friends to him. Keep up the good work. More

I live in Central Jersey, I visited a few dealerships in the area with mixed results until I was referred to plaza toyota. It isn't very local but I did feel it was worth a visit. The first impression I had the area with mixed results until I was referred to plaza toyota. It isn't very local but I did feel it was worth a visit. The first impression I had was no one was pushy, and I felt comfortable talking to the people there. I did however quickly decide on a car that I instantly fell in love with. After that my day was made very easy for me. All the handy work was taken care of in a timely fashion and I did feel like I was being taken care of and I trusted them. As an update, I have been driving my car for a few months now and I love it! It drives great and I was assured by the dealer that if I needed anything that I could just call and they would take care of it for me. I would definitely return to plaza toyota do to business in the future. More

The sales persons were great, especially Shak Butler. He went above & beyond. The service department leaves alot to be desired. The car was detailed twice but still has residue on the body. The inside was d went above & beyond. The service department leaves alot to be desired. The car was detailed twice but still has residue on the body. The inside was dirty from putting in a sun roof & was not cleaned. I took 4 hours to get the car & I still need to return for another trip to get the auto start put in which they did not have in stock. Will probably go to another dealer for service. But I have more than great praise for all the salespersons in the dealership. They did not know what to do for me & Jose the financial person was also a great help & explained all the details which made the paperwork a breeze. More

The ratings that I gave to this survey are based on the experience I had while shopping for a car. The rating were very derserving to the salesman, Keith Butler. experience I had while shopping for a car. The rating were very derserving to the salesman, Keith Butler. More

Justin and Keith went out of their way to ensure the best price available. They were readily available to me--even on days off; they truly went above and beyond the call of duty. I walked away feeling price available. They were readily available to me--even on days off; they truly went above and beyond the call of duty. I walked away feeling as if my comfort level was as important to them as it was to me. More

This was a great experience. Customer service was very good. Keith is a great sales representative. He helped us with everything thank you we love our new car. good. Keith is a great sales representative. He helped us with everything thank you we love our new car. More

I worked with John and Andrew they are a good team they were goodbye me and my family made me feel like I was home not buying a car and I will recommend my family and friends to buy there car here they wen were goodbye me and my family made me feel like I was home not buying a car and I will recommend my family and friends to buy there car here they went over every detail before and after I got the car More

While the prices were fair, and the salespeople were friendly, they were disorganized and my cash transaction took an inordinately long time and my initial paperwork was lost. I left my new car there f friendly, they were disorganized and my cash transaction took an inordinately long time and my initial paperwork was lost. I left my new car there for after-sale installations, and was not contacted for a day and a half and was given the run-around until finally someone called me back to give me the status of my car. There were items still not installed, however, I realize that parts had to be ordered. It remains to be seen whether I will actually get those items I paid for installed, so I am not ready to rate that as yet here. I have dealt with other dealerships in the past and they were far better organized. No one seemed to know what the other party was doing and communication was very poor. Overall, I am happy with my car, but the initial salesperson I worked with was very young and inexperienced and couldn't answer many of my questions. I also felt that several of the packages offered online were not made available to me. For example, I had wanted the Sports trim of the Rav4 with the enhanced performance package but did not want the appearance package with the run flat tires. I was told that that was the only available configuration for the Sport version. I was also told initially that the red exterior did not come with gray interior. That, too, was not the case. Overall, the salesman tried to give me what I wanted but I am not sure that I couldn't have gotten exactly what I wanted from another dealer. My biggest issues are the lack of communication and wait time for transactions More

I worked with John and Shak I got the price I wanted hassle free I would recommend this dealership 100% they were all very helpful and straight about price The delivery went fast and smooth I will be ba hassle free I would recommend this dealership 100% they were all very helpful and straight about price The delivery went fast and smooth I will be back for my next car Where can you beat this no where only at Plaza is the best More

Shakman & John closed the deal in under an hour and had my new car ready for pick up that evening.This was my tenth leased car from Plaza.I also enjoy the wonderful service when I bring my car in to th had my new car ready for pick up that evening.This was my tenth leased car from Plaza.I also enjoy the wonderful service when I bring my car in to the Service Center. They make a great team....Bruce Hoffman More