Plaza Toyota
Brooklyn, NY
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Very professional salesperson, friendly employee. I very satisfy with my experience at this location. Price was affordable for my budget, but cost for additional insurance (bumper to bumper) a little height satisfy with my experience at this location. Price was affordable for my budget, but cost for additional insurance (bumper to bumper) a little height (4.000) More
A few Years ago I bought a “problem” from Plaza Auto Mall and vowed never to return to this dealership because my efforts to have the issue resolved were met with a lot of rebuffs and scorn. I was even asked and vowed never to return to this dealership because my efforts to have the issue resolved were met with a lot of rebuffs and scorn. I was even asked to pay for the repairs to the defective vehicle that I bought. However, as I was browsing on line, I saw a vehicle on the Plaza Auto Mall website and just filled out the inquiry form for laughs. It was my intention to schedule an appointment and never show up based on my experience. I was pleasantly surprised by the professional nature of the call from Mr. Jay Finisterre Contact Center Representative. He did not attempt to sell me any cars but listened to my horrible experience and asked me to reconsider shopping at Plaza Auto Mall. When I visited on Saturday June 30, 2012, I was met by Sales Manager Angelo Sciascia who took the time to listen to me before assigning Sales Representative Oscar Soto to me. Oscar’s patience and knowledge was exemplary. Throughout the process, Jay kept in contact with me via telephone. I left the dealership a very satisfied customer and have since called my friends and encouraged them to visit Plaza Auto Mall. My experience this time far exceeded the previous horrible one. Even though Jay Finisterre remained a voice on the phone,he along with Angelo and especially Oscar made my visit worthwhile. Kudos to the afore mentioned gentlemen. More
I went into this dealership to look and price and I a sales person who made me feel at home and who was able to have me drive out of this dealership in a new car after trading mine in. Maged told me no sales person who made me feel at home and who was able to have me drive out of this dealership in a new car after trading mine in. Maged told me not to look only why don't I check out getting a new car. I said no he said yes and then the process began and he did it all and he is great at his job and he makes you feel at home. He is an asset to this team and thank to the general manager and finanical manager it all worked out. Thank Maged Gerges. More
My wife and I lease a 2009 Honda accord and 2010 toyota - The service departments run by Mike alvarez and Vladamir D (Honda) are topnotch. Not only are Mike and Vlad curteous and respectful but also extrem The service departments run by Mike alvarez and Vladamir D (Honda) are topnotch. Not only are Mike and Vlad curteous and respectful but also extremely efficient. Service is what separates one Dealer from another and in my 50 years of leasing and owning cars they are the best! Joy and Victor Barron More
I was met by Mr. Gerges at Plaza Auto Mall . He did a I was met by Mr. Gerges at Plaza Auto Mall . He did a great job in finalizing the deal to terminate my current lease of Toyota Venza and start a new I was met by Mr. Gerges at Plaza Auto Mall . He did a great job in finalizing the deal to terminate my current lease of Toyota Venza and start a new lease for a Toyota Highlander. Mr. Gereges shows a high degree of professionalism in performing his job. He acted very friendly with me and my family and gave us good advise about the new car. This is my second lease done through Plaza Auto Mall. My overall experience with this dealer is great and with Mr. Gerges is fantastic. More
Nana was very helpful and extremely supportive. He helped us pick a wonderful new van. Before he introduced us to our new van, he offered and showed us many other choices. He instantly tried to match us up w us pick a wonderful new van. Before he introduced us to our new van, he offered and showed us many other choices. He instantly tried to match us up with what we wanted and successfully did so. More
WHEN I WALKED THROUGH THE YARD I WAS ONLY LOOKING NOT SURE IF I CAN AFFORD A NEW CAR AT THIS TIME, BUT WITH NANA PATIENCE, FRIENDLINESS, SALESSKILLS AND DETERMINATION TO HELP US WITH THE PROCESS WE WERE SURE IF I CAN AFFORD A NEW CAR AT THIS TIME, BUT WITH NANA PATIENCE, FRIENDLINESS, SALESSKILLS AND DETERMINATION TO HELP US WITH THE PROCESS WE WERE ABLE TO DRIVE AWAY WITH A NEW TOYOTA SIENNA AT 0%. More
Nana was great! He provided excellent service with a great sense of humor. He worked with me and respected my price budget. He will take the extra step to make sure you have your car at the end of the d great sense of humor. He worked with me and respected my price budget. He will take the extra step to make sure you have your car at the end of the day. With all the stress attached to buying or leasing a new car, Nana was amazing at making me feel confortable by going straight to the point without any twist and turn. He's has all the quality of a good salesman, and his personal traits are very trustworthy. More

