Plaza Toyota
Brooklyn, NY
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I am overall very pleased with the outcome of purchasing my brand new Toyota Camry SE. Walking into the dealership, I knew I wanted and Camry and through the hard work of Mr Sano, I was able to drive away w my brand new Toyota Camry SE. Walking into the dealership, I knew I wanted and Camry and through the hard work of Mr Sano, I was able to drive away with the perfect car. I am so very happy and pleased with his service and would recommend him to anyone looking to purchase a car. Mr. Sano was knowledgable and helpful through out the entire process. More
The staff at this dealership went above and beyond to assist me today. I drove to the dealership in my 2008 Corolla, and left the dealership in my 2012 Corolla. I love my new car! Thank you, Carlos and M assist me today. I drove to the dealership in my 2008 Corolla, and left the dealership in my 2012 Corolla. I love my new car! Thank you, Carlos and Mohammed. See you soon......with new customers! More
Salesman Lawerence Hinds, is an excellent person that knows how to deal with consumers. I would recommend him any day to anyone to purchase a car. Mr.Hinds explains the ins and outs of purchasing a car. knows how to deal with consumers. I would recommend him any day to anyone to purchase a car. Mr.Hinds explains the ins and outs of purchasing a car. Yours Truly Norma Newman More
Was very helpful in trading my current lease from Honda to a Toyota. Great customer service and tried his very best to get me the best deal possible. Did not waste my time and explained the finer process o to a Toyota. Great customer service and tried his very best to get me the best deal possible. Did not waste my time and explained the finer process of leasing. More
Mr. Sono was very pleasant to work with. He was very helpful during the process of me getting my new vehichle. What I liked the most was his availability via phone; whenever I had a question/concern he helpful during the process of me getting my new vehichle. What I liked the most was his availability via phone; whenever I had a question/concern he was always available to assist me. More
What best i liked in this guy is his honesty. To find a straight forward, answer all question without beating around the bush. He understoom my needs, and made the best choice i could ever made for myself. straight forward, answer all question without beating around the bush. He understoom my needs, and made the best choice i could ever made for myself. More
I went to do car shop around, this was my second stop, and I had no need to go any other place. This sales rep and the finance manager Mr. Jack B. made me got the perfect car for the perfect price and a s and I had no need to go any other place. This sales rep and the finance manager Mr. Jack B. made me got the perfect car for the perfect price and a satisfactory financial arrangement. Thanks to Nana and Mr. Jack B. More
Nana Sono was absolutely wonderful. He greeted my sister and I as soon as we walked through the door and went above and beyond to make sure we were happy before we left with our Honda- CRV. We never felt pr and I as soon as we walked through the door and went above and beyond to make sure we were happy before we left with our Honda- CRV. We never felt pressured by Nana to buy anything. He asked what we wanted and showed us many options and worked to make the deal we wanted possible. These reasons along with his EXCELLENT customer service skills is why I would recommend Nana Sono to family members and friends for car purchases. More
Mr. Sono was very friendly and I almost got the car I wanted. I had researched my car very carefully and knew exactly what features I wanted. In fact, I had a written list of the features I wanted with wanted. I had researched my car very carefully and knew exactly what features I wanted. In fact, I had a written list of the features I wanted with my car and I did not get one of them. Possibly, Mr. Sono could have been more careful in his processing of my request, but I now have to either go back to the dealership to get this item, or try to order it online. For the fact that I repeated to him many times during our deal that I wanted the tourneau cover in the cargo hold and did not in the end get it, prevents me from giving him straight 5 ratings. When you are very clear about what you want and instead of getting the thing you requested, you get many (entertaining) stories about salesmanship, you do not walk away from the sale totally happy. It also took 6 1/2 hours(!) to complete the sale and he never once offered us a snack or water. Another salesman even asked us if we wanted anything because we had been at the dealership all day, but Mr. Sono did not seem overly concerned with my or my young daughter's comfort. But he was honest about his price although other dealers probably would have added more accessories with the price we paid. Overall, if you want to do business here, shop around and go into the sale with your price set. And if you do a trade-in, do your research and figure out what your car is worth first and stick to your amount. I was offered $500 less than the car's worth, but Mr. Sono, very nicely, gave me back the $500 in the sale price. So I give the overall experience a 4.5. More

