Plaza Lincoln - Service Center

Excellent service by Christy who went beyond her job to take care of getting me a loaner vehicle and having my car towed to the dealership. Mechanic Gary has been wonderful and very helpful also. Kudos to take care of getting me a loaner vehicle and having my car towed to the dealership. Mechanic Gary has been wonderful and very helpful also. Kudos to all, More

It was very easy to make the appointment Part had to be It was very easy to make the appointment Part had to be ordered overnight. I was given a new loaner, the next day my car was delivered to my house It was very easy to make the appointment Part had to be ordered overnight. I was given a new loaner, the next day my car was delivered to my house all nice and clean, all this at no charge all under warranty. Thanks Plaza More

This dealership has treated us like family and we didn’t purchase from them. We had a very upsetting and unusual problem and they have supported us all the way. Can’t say enough good about the service staf purchase from them. We had a very upsetting and unusual problem and they have supported us all the way. Can’t say enough good about the service staff here More

Fantastic service! People were friendly. Facility was clean and welcoming with cookies and beverages available for your stay. I would recommend others to visit your dealership. clean and welcoming with cookies and beverages available for your stay. I would recommend others to visit your dealership. More

Result of survey follow up call by Bobby What I was charged was more than published on sheet given. Feel as if I was taken advantage of. There are no people listed for Service in your survey. What I was charged was more than published on sheet given. Feel as if I was taken advantage of. There are no people listed for Service in your survey. Bobby phoned and explained the reason I was charged more was for tire rotation which was not performed and offered to credit the difference and said he would earn my business. Bobby did the right thing and I will return to Plaza for my next service. More

I had to bring my car a 2019 mkc in to have oil change. Everyone was nice I didn't need a loner so waited I had brought my lunch with me an enjoyed your coffee an cookies. Everyone was nice I didn't need a loner so waited I had brought my lunch with me an enjoyed your coffee an cookies. More

The service was quick and professional. Rob is an excellent communicator. It is a nice service feature to be able to schedule, communicate, and pay the bill with one person. excellent communicator. It is a nice service feature to be able to schedule, communicate, and pay the bill with one person. More

Same day service. Fast and friendly. They took care of my 16-year-old daughter and her car and even took the time to teach her things to look for to help her make the most of her vehicle. 16-year-old daughter and her car and even took the time to teach her things to look for to help her make the most of her vehicle. More

As usual; diligent and Corteous! Loaners clean and new. As usual; diligent and Corteous! Loaners clean and new. A little hiccup, on the diagnostic department but corrected on a timely manner, and all g As usual; diligent and Corteous! Loaners clean and new. A little hiccup, on the diagnostic department but corrected on a timely manner, and all good! More

Great service! They always do a great job. My car is always serviced properly, and I will continue to use Plaza Lincoln to service my car. Thanks. They always do a great job. My car is always serviced properly, and I will continue to use Plaza Lincoln to service my car. Thanks. More