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Plaza Hyundai

Brooklyn, NY

3.8
1,128 Reviews

2740 Nostrand Avenue

Brooklyn, NY

11210

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Showing 1,128 reviews

January 18, 2012

How often in your life did you come to a dealership driving your old car and then drive away in your brand new car just a few hours later? It wouldn’t be possible for us too if we wouldn’t meet Frank M More

by RubinFamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Mosca, Frank Mosca
January 17, 2012

I recently purchased a 2012 Elantra from this dealership. The car is now performing as promised. Gas mileage I get is 12 MPG city and 20 miles on the highway. This is nowhere near the promised gas mileage th More

by Captain158
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leszek Hyjek, Hyjek Leszek
Feb 17, 2012 -

Plaza Hyundai responded

Dear Customer, Thank you for your honest review. Plaza Hyundai is sorry to hear about your disappointment in the Hyundai product. You are not the first to express concern about achieving the advertised MPG from their Hyundai model. We're here to help as much as we can. The following link is from the U.S. Department of Energy, Government certified MPG rates for the Elantra: http://www.fueleconomy.gov/Feg/bymodel/2012_Hyundai_elantra.shtml Have you reviewed your owners manual? If you get the chance, It includes more information on what is referred to as the "break-in period" and best practices on getting the most of your fuel economy. It explains that your break-in period is 1500 miles. You will see marked improvement after the break-in period of 1000-1500 miles and possibly even more after that. I'm not sure how many miles you've put on your Hyundai thus far, but the MPG varies case by case, depending on your usual driving conditions. We hear you, and appreciate your concern. We as a dealer want to make sure you are satisfied with the product we're selling. There are many forums online including real customer testimonials from all over the country with their own consumer insights and recommendations as well. Our Customer Relations department would be more than happy to e-mail you further information, links to discussion boards and example testimonials. Unfortunately, there's no switch to flip on inside your Hyundai that will make you immediately reach the advertised MPG, but we hope that very soon, as you continue to cruise around in your Elantra, you will reach the expected MPG based on your local driving conditions, along with your personal routine and be satisfied with your fuel economy. Most importantly, we hope you drive safely! If there's anything else we can do, please do not hesitate to give us a call at any time. We truly appreciate your business.

January 17, 2012

very honest knowlegable and helpful with all my questions. the paperwork was in order fast delivery and explained all options of the vehicle nesssasary and safety feature along with maintence care More

by philip gerena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
frank mosca, Frank Mosca
January 16, 2012

I went to see about buying a car today I havent purchased one yet but Mr. Mosca makes it very easy to make up my mind. More

by Myrma
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank Mosca, Frank Mosca
January 13, 2012

Marcello was the last person I spoke with, I liked that he came to me, introduced himself and proceeded to let me know if I had any concerns to please feel free to contact him. He was quite polite and had More

by valerie1827
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul, Manny and Alvin
January 11, 2012

The manager gave me a great deal. He went out of his way to make the deal work in my favor. He saved me money and put me in a car I can afford. The manager was professional and friendly. The sales man Anth More

by medekg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Franco
January 09, 2012

Frank was wonderful to work with. He made me feel comfortable with my purchase. I never felt pressured or uncomfortable. Thank you Frank & Plaza Hyundai for a smooth transaction! I love my car! More

by nylucyfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Mosca, Frank Mosca
January 09, 2012

Frank mosca is the best car salesman i ever dealt with, he is informative , listened to my needs worked with me on all aspects of the car sale. He never rushed and let us take are time. He made sure the ca More

by nybigpapa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Mosca, Frank Mosca
January 09, 2012

Paul was great! He was friendly, easy to talk to and very knowledgeable about the car we were looking to buy. As first time car buyers we were a little bit daunted when it came to the price but Paul was able More

by blckjck123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raj Paul Murjani
January 07, 2012

My experience with Plaza Hyundai was top notch. From the minute i walked in the showroom, i was greeted with outstanding customer service and introduced to many knowledgeable associates who were more than w More

by David Levine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Mosco, Frank Mosca
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