
Platinum Volkswagen
Hicksville, NY
By Type
1,039 Reviews of Platinum Volkswagen
Very helpful, upfront and honest. Leo was very attentive and honest. There was no haggling. Their best price was the best price we had seen at several dealers. Leo was very attentive and honest. There was no haggling. Their best price was the best price we had seen at several dealers. More
BUYER BEWARE, We tried to perform a lease buyout from Platinum VW and were meet with nothing but deception and shady sales tactics. Leanard (Leo) told my wife the lease buyout can be executed by platinum Platinum VW and were meet with nothing but deception and shady sales tactics. Leanard (Leo) told my wife the lease buyout can be executed by platinum at no additional cost. To our surprise a hidden not disclosed $695 fee was added to the base purchase price of the vehicle. It was not until after the paperwork was signed that we realized this fee was added, again not disclosed or written anywhere on the lease buyout nor the original lease contract. When asked about it, we were told we could recoup some of the fee back and that they would talk to management. Management (Moises) refused any return and was not willing to work with the consumer and long time VW customer. In the end we were lied to, deceived and will be filing a complaint with the county and state. I have purchased many leases in the past and had never had to pay a tacked on dealer fee for a lease buyout. More
Manny was the perfect person to assist our family in our new lease and first lease with Platinum VW. Unlike other dealerships and VW Dealers Manny was very straightforward in the costs of the car and the le new lease and first lease with Platinum VW. Unlike other dealerships and VW Dealers Manny was very straightforward in the costs of the car and the lease and the options we had. He didn't try to oversell us on a car with features we didn't need and when we decided what we wanted he did not attempt to over charge us. He located the best bank rate for our money factor and kept our lease payment down. He did everything in his power to get us the cheapest lease available, especially during these higher cost of living times. Thank you Manny. More
I had such an amazing experience at platinum! Excellent, quick, and efficient service! I will definitely recommend this dealership to everyone. Manny was wonderful to work with and made my car bu Excellent, quick, and efficient service! I will definitely recommend this dealership to everyone. Manny was wonderful to work with and made my car buying experience super easy! More
I wanted a white Taos. Platinum had what I wanted and gave me a great price. Went to about 6 other dealership and no one gave me a price like them. Platinum had what I wanted and gave me a great price. Went to about 6 other dealership and no one gave me a price like them. More