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Pinnacle Nissan

Scottsdale, AZ

4.6
1,633 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,633 reviews

June 09, 2023

My Armada has had issues since day one. The service department is not helpful. It's the same scenario every time. I have a list of issues, they take hours to look at it and 9/10 issues are More

by cperky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wess
Jun 12, 2023 -

Pinnacle Nissan responded

We're disappointed to hear you weren't satisfied with your service visit. We strive to deliver excellent customer service to our guests and provide accurate findings related to their vehicles. Please contact Anna Algiene at 480-339-7780 at your earliest convenience to discuss this further.

June 09, 2023

My Armada has had issues since day one. The service department is not helpful. It's the same scenario every time. I have a list of issues, they take hours to look at it and 9/10 issues are More

by cperky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wess
Jun 20, 2023 -

Pinnacle Nissan responded

We're disappointed to hear you feel there's been miscommunication with our team. Please contact Anna Algiene at 480-339-7780 at your earliest convenience to discuss your situation further.

June 09, 2023

My Armada has had issues since day one. The service department is not helpful. It's the same scenario every time. I have a list of issues, they take hours to look at it and 9/10 issues are More

by cperky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wess
Jun 20, 2023 -

Pinnacle Nissan responded

We're disappointed to hear you feel there's been miscommunication with our team. Please contact Anna Algiene at 480-339-7780 at your earliest convenience to discuss your situation further.

June 07, 2023

Beware of their Service Department! ! If I could rate a negative number I would. They had my Frontier in for a plugged up catalytic converter, which cost me $4,400 to replace. Shortly a More

by tkreft811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Billy
Jun 08, 2023 -

Pinnacle Nissan responded

We're disappointed to hear you weren't satisfied with your service visit. We would be happy to answer any related questions to your visit, please contact Anna Algiene at 480-339-7780 at your earliest convenience to discuss this further.

May 27, 2023

Less than. A year ago I purchased a 2017 Hyundai Velostar. Since then the lever to move the seat up and down doesn’t work, the passenger side door does not open More

by sdmiller05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Addy Cress
May 31, 2023 -

Pinnacle Nissan responded

Sue, we're disappointed to hear you weren't satisfied with your purchase and unfortunately the longer a vehicle is being used the more likely its parts will wear and need replacement. We would be happy to speak with you to address your concerns further. Please contact Anna Algiene at 480-339-7780 at your earliest convenience.

Jun 04, 2023 -

sdmiller05 responded

I have tried to contact Anna three times and left voice messages twice. She has not responded. It is very frustrating.

Jun 05, 2023 -

Pinnacle Nissan responded

It was great talking to you today Susan. Have a great day

May 24, 2023

Pinnacle nissan took care of me. Sorted me out a deal in both our interests. Stand up guys. Nic, Justin and Brian. Go check em out. More

by Junior
Recommend Dealer
Yes
Employees Worked With
Justin (management) & Brian (finance), Nicolas Anguenot
May 25, 2023 -

Pinnacle Nissan responded

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.

May 11, 2023

I recently purchased a used car from Pinnacle Nissan. This is actually my second car I've purchased from this dealership with about 16 years in between each purchase. I found what I wanted online, came More

by JT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Quina, Amon Mason
May 12, 2023 -

Pinnacle Nissan responded

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.

May 10, 2023

Made my car buying experience quick and easy, best dealership I’ve been to! I’d recommend More

by Aaron.m.reynolds18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicolas Anguenot
May 12, 2023 -

Pinnacle Nissan responded

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.

May 02, 2023

Dealer ship was super clean and everyone was very nice and welcoming. Nicolas was extremely helpful and easy to work with, would recommend! More

by J.contorno7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicolas Anguenot
May 03, 2023 -

Pinnacle Nissan responded

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries. 

May 02, 2023

Every need was addressed and handled with enthusiasm and care. Nick was very helpful and I see him as a most valuable asset to Pinnacle Nissan. More

by B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicolas Anguenot
May 03, 2023 -

Pinnacle Nissan responded

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries. 

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