Pines Ford

I took my car for a problem with my turbo they had my car for like 10 days they didnt even check it out. They said i have to wait. Pines ford sold me an extended warranty (actually i renewed it) and they don for like 10 days they didnt even check it out. They said i have to wait. Pines ford sold me an extended warranty (actually i renewed it) and they dont have the people to work in cars so i feel they are stealing money from me. Now i have to take my car to a small shop to see if they can fix it and pay out my pocket. I been busy but im gonna call corporate to complaint and to get my xx extended warranty cancel because why would they sell me a warranty if you dont have the people to work in cars? What the xxxx? More

None of the people working at the kiosk seemed to want to help. The woman at the quick oil change desk was overwhelmed and asked for help before anyone helped us. help. The woman at the quick oil change desk was overwhelmed and asked for help before anyone helped us. More

This dealership is so so so so so so so so so so so good! More

I had the Works package for my 2020 Fusion. Great service by Marco and his team! Great service by Marco and his team! More

Peter is very accommodating. He willing to work with my availability. He is a true professional. He willing to work with my availability. He is a true professional. More

The service advisor Joe was great! The engine replacement was completed on time. And has been working perfectly since. The engine replacement was completed on time. And has been working perfectly since. More

Last visit I was informed that it would take only a half of day for two minor recall so I was told. It took two days to complete and I missed a Dental Appointment that I had set a Month out. Now had to resc of day for two minor recall so I was told. It took two days to complete and I missed a Dental Appointment that I had set a Month out. Now had to reschedule until next month. Highly disappointed and upset. Joe Abraham is the Service Advisor that Received My Truck. Joe has been very helpful to me when I have come to the Dealership. It was a back up or something with the Mechanic Shop! More

It’s good to go to a dealership where employees do a wonderful job and appeared to enjoy doing it wonderful job and appeared to enjoy doing it More

Guillermo Wyllie was my advisor and he was very professional and technical when describing the product professional and technical when describing the product More

I went for a oil change and a tire rotation Everything turned out great except the tire start making some weird noise I thought it would have been gone away by next week i called about the situation they turned out great except the tire start making some weird noise I thought it would have been gone away by next week i called about the situation they transfer me to the mechanic at the dealership but No one answered so i left a message after 4 days still no one called me back. So I decided to call back. No one wants to pick up the phone More