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Pilson Auto Center

Mattoon, IL

4.6
397 Reviews

2212 Lake Land Blvd

Mattoon, IL

61938

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397 Reviews of Pilson Auto Center

September 26, 2026

Very quick service with friendly staff. Pricing is very reasonable with complete paper-work and explanation of what was done. More

by CC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny Ratliff
September 25, 2026

Murray was amazing and got us in a beautiful vehicle! ! 100% recommend him to anyone! More

by Bill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Murray Cooper, Jason
September 24, 2026

The only place I take my vehicle to be serviced. Good, friendly service every time. More

by Mindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
September 15, 2026

Fast service made appointment and they were right on time.Impressed with this particular dealership More

by markwavering
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember name
September 15, 2026

This dealership has the best service. Would recommend this place to anyone that needs quality work done quickly and efficiently. More

by Bretapple89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny
September 14, 2026

My wife Cherie and I received most excellent attention and service from the time I called and Matt took the call. Peyton was most helpful with showing and explaining and discussing the vehicle. And last M More

by Johnbruett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt-Peyton-Max
August 21, 2026

Dealership is good to work with. Dave was my sales person and was very informative, answering all my questions. More

by s.drum
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dave Coxs
July 26, 2026

Service department: I really like the way they take their time and answer all of your questions. No feeling of being rushed. Always a good experience. No appointment for oil changes is very convenie More

by Satisfied Buyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
all
Aug 07, 2026 -

Pilson Auto Center responded

Thank you so much for your continued trust in our service team! It means a great deal to know that you’re willing to drive 45 minutes to visit us. We’re glad our team consistently takes the time to answer your questions and makes every visit feel comfortable and convenient. We truly appreciate your business and look forward to seeing you again for your next oil change!

Aug 07, 2026 -

Pilson Auto Center responded

Thank you for making the 45-minute drive to visit our service department—that truly says a lot, and we don’t take your trust for granted! We’re glad our team takes the time to answer your questions and consistently provides a comfortable, unrushed experience. We also appreciate your feedback about the convenience of no-appointment oil changes. Thank you for choosing Pilson—we look forward to your next visit!

May 23, 2026

Great customer service and transparency. We have purchased 2 vehicles recently and we are extremely satisfied! More

by ginsmom
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Gordon
Jun 02, 2026 -

Pilson Auto Center responded

Ginsmom, we're happy to hear you had such a positive experience with our team! Thanks for being a loyal customer!

April 18, 2026

Very easy to deal with , professional and would definitely purchase from them in the future More

by dan_weber1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Murray Cooper
Jun 02, 2026 -

Pilson Auto Center responded

Dan_weber1, it's experiences like yours that really keep us motivated.

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