Pierre Ford of Seattle

Don't buy a car from these guys!!!! It's like a magic trick that you may not catch right away. Their trick is a psychological one that I didn't catch till I got home. The idea is to keep It's like a magic trick that you may not catch right away. Their trick is a psychological one that I didn't catch till I got home. The idea is to keep you in there as long as possible to wear you down so not to catch the trick at the end. They start with a fare price on the vehicle you are interested . The service manager and salesman team up to get your trust by befriending you, They get you talking about yourself ie what you do for a living ,your interests and things. The salesman will keep you talking while the service manager goes off to "work on the numbers". This takes far more time then it should. This is to slowly wear you down. Then they bring out basic paper work just to make it seem like everything is moving ahead. Then more with of becoming your buddy and trust building. Again playing the long con. They explain to you why your trade isn't worth what you think it is and tell you why even though you show them like vehicles on the market. They explain how they are actually losing money on the deal. Again with the back and forth drawing the process out slowly wearing you down. They slip paperwork in inbetween wait time to make it seem like things are moving along. Then after 3-3.5 hours they keep waiting a good 20 minutes plus and by this point you just want the xxxx out of there. Now you perfectly primed in their eyes to go into see the finance guy. They told me he was good going in and they were right. This is where the prestige of the trick plays out. He's a personable guy, your buddy right off the bat, the guy who's doing the best job possible for you. They slipped in an extra$500 on the price of the car. When I asked about it he pointed at another piece of paper in the middle of the stack and said he moved that number from hear to there making it "better for me" then he threw in an extra $3650 on the finance paperwork for a 7-year 70000 mile bumper to bumper warranty. I asked if I could cancel that at any time in reply he said yes. Technically he is correct because I haven't signed it and I could cancel it at any time up to that point. Being right where they wanted me worn down ,tired ,and just wanting to get the xxxx out of there after four and a half hours at this point I signed. That $500 and $3650 will be paying interest on that for the next 6 years. Used car guys got their xxxxy reputation for just this reason. I got hosed, I know how they did it and can't do anything about it now. Be warned More

Service Department I always appreciate that I can trust Bill Mitchell with my car, and that it will be well taken care of. I feel like he looks out for me. =o) I always appreciate that I can trust Bill Mitchell with my car, and that it will be well taken care of. I feel like he looks out for me. =o) More

NEW PURCHASE INSPECTION Sundie was great! She kept me informed on everything going on and explained what needed to be done. Parts department got the part very quick. Sundie was great! She kept me informed on everything going on and explained what needed to be done. Parts department got the part very quick. More

Pierre Ford - An Outstanding Experience Just finished with another service performed on my 2011 Ford Ranger. I've used Bill Pierre Ford for the last eight years whose service keeps my 2011 Just finished with another service performed on my 2011 Ford Ranger. I've used Bill Pierre Ford for the last eight years whose service keeps my 2011 Ford Ranger operating as it did when I first bought it. Their Service Manager Gregg Karras is an outstanding service provider. His knowledge of needed maintenance i is fantastic, resulting in minimum down time waiting for the service to be performed. You can count on Gregg's knowledge to get you in and out with minimum delay, and with fantastic results. I would not feel comfortable at any other dealership performing similar service. Thanks Gregg for your great service My Ford Ranger runs like new every time maintenance due is performed. Tom Nesko More

Very helpful.....excellent service for 6 years!!! Paul Salazar has been extremely helpful in providing excellent service in a timely fashion for the past 6 years. I have great confidence in the quali Paul Salazar has been extremely helpful in providing excellent service in a timely fashion for the past 6 years. I have great confidence in the quality provided at Bill Pierre Ford. More

The Best! Greg Karras and his team let me drive with confidence! I know next to nothing about cars, and they keep me on the road and safe. Things are well exp Greg Karras and his team let me drive with confidence! I know next to nothing about cars, and they keep me on the road and safe. Things are well explained and I understand what needs to be done, the urgency (or non-urgency) of doing it, what it will cost, and how long it will take. Repairs are thorough and excellent. I couldn't ask for better support, skill, and professionalism. I travel quite a distance to have my car serviced here and it is worth it. More

Exactly what I wanted I had been researching the used car market for 3 months, and new exactly what I wanted and at what price point. Other dealers wanted my business but I had been researching the used car market for 3 months, and new exactly what I wanted and at what price point. Other dealers wanted my business but wouldn't budge on price... I wasn't getting the deal that I knew was a true value. One morning the Auto Sales search engine I was using alerted me to a new deal. Nearly the exact car I wanted, and at the price I wanted. I didn't need to haggle, Bill Pierre Ford and priced it out of the gate as a great deal. Super attention from the staff (she picked me up at the Bus Station :) ) and I was down the road in a couple of hours with my wife's new used car. More

Excellent Service I was phoned by Greg when an appointment opened weeks before my scheduled appointment. I brought the car in the same day, and the work was completed b I was phoned by Greg when an appointment opened weeks before my scheduled appointment. I brought the car in the same day, and the work was completed before the end of the day. The work was in the car’s interior, and when I picked up the car, the interior was clean, and in perfect condition. I couldn’t be more satisfied. More

Happy customer since April 2009 Purchased a 2009 ford Focus with the plan to service the car regularly at the dealership. The is going great ever since the first service on Oct.29, Purchased a 2009 ford Focus with the plan to service the car regularly at the dealership. The is going great ever since the first service on Oct.29,2009. More

Great service as always. Had to get a lot of work done to my daughters car on short notice. Paul got it done as always. Very easy to work with. Had to get a lot of work done to my daughters car on short notice. Paul got it done as always. Very easy to work with. More