Pierre Buick GMC of Everett

I couldn’t be happier with my purchase. This was the easier car buying experience that I’ve ever had. Matt and Jennifer made it a seamless transaction. Definitely will recommend. easier car buying experience that I’ve ever had. Matt and Jennifer made it a seamless transaction. Definitely will recommend. More

We were introduced to Matt Levitt through answering an ad on CARFAX. Because we live on the other side of Puget Sound we weren’t able to make it over to the dealership for a few days. From the outset Matt wa on CARFAX. Because we live on the other side of Puget Sound we weren’t able to make it over to the dealership for a few days. From the outset Matt was very enthusiastic about us coming to see the car. We received an email the day before our appointment and also on the morning of our appointment to visit with him. On arriving at Clyde Revord Motors He greeted us with a warm smile and humor but if most importance “The car we had taken the ferry and driven 45 minutes to see was parked in front of the showroom and was ready to be test driven and was absolutely spotless. He gave us plenty of time to sit and decide whether we wanted to buy it. Then once we decided to go ahead with the sale was “Fantastic” at coming up with different options for financing but at the same time allowing us to look into our own financing without rushing us. We then sat with Derek Revord Who guided us through the signing of paperwork and also warranty information. We were buying a 2019 Subaru Outback from them but they were fantastic at explaining everything about the warranty for this car. We are in our 60s and also two women, but at no time did we feel we were talked down to or taken advantage of. This was the best car buying experience we’ve ever had. Thank you Mark Levitt and Derek reward for making our experience so wonderful. More

Very pleased. Fast and professional service, yet not pushy during the sale process. Jason and Jenny were amazing and I would wholeheartedly recommend this dealership. pushy during the sale process. Jason and Jenny were amazing and I would wholeheartedly recommend this dealership. More

Great experience! Fast, professional and fair. We worked with Matt & Odie on the purchase of a 2021 GMC Sierra 1500 Denali. Did not experience any of the issues that some of the previous reviewers h worked with Matt & Odie on the purchase of a 2021 GMC Sierra 1500 Denali. Did not experience any of the issues that some of the previous reviewers have stated. Received a fair trade-in valuation, a fair purchase price and felt respected throughout the process. Matt is fun to work with, we'd highly recommend him to our friends and family. Also a THANK YOU shout-out to Jerry who stayed late and helped us jump start our other personal vehicle which we had accidentally left the battery running on while we were inside completing the purchase of our new vehicle. Above and beyond for sure! More

Traded in my Land Rover Discovery Sport for a 2021 Yukon Denali XL. Easy to work with, accommodating with paper and time. One of the easiest car purchases we have had. Drew and Odinn were amazing and I coul Denali XL. Easy to work with, accommodating with paper and time. One of the easiest car purchases we have had. Drew and Odinn were amazing and I couldn’t recommend enough. Check them out! More

I found the new 2021 GMC Yukon Denali that I wanted in their inventory which had been there for two months. We agreed on the price and trade-in value for my 2015 Escalade which was confirmed by Tom Norga their inventory which had been there for two months. We agreed on the price and trade-in value for my 2015 Escalade which was confirmed by Tom Norgaard in a written proposal from them which I signed. I offered to make a down payment to hold the vehicle as we could not drive to Everett for a few days because of my wife's Covid vaccination. Then Odinn Johannesson offered to take a picture for me verifying condition and mileage and then drive the car to my home and drive my trade-in back, which had very low miles and was in excellent condition. I said sure. I had sent them everything they wanted including pictures, sticker, etc. The next day I get an email from Terry Flores, General Manager, telling me the car had just sold after we already had signed a deal. I've never been lied to so much or been so pissed off by anyone. The sales guys were ok, but I could tell there was something fishy going on and once I had correspondence with Flores I could tell what the problem was. Don't trust him! Or the company! He had the audacity to order a Denali for me and asked me not to write a bad review because it would affect his employees' livelihoods. I told him if he was really concerned about that, he would simply treat customers with respect and honesty and everything would be fine. I bought a new Escalade two days later from George Gee in Coeur d'Alene and the difference in how I was treated was remarkable. George Gee is also a GMC dealer in Liberty Lake WA so I'd recommend them to anybody. Revord is a non-starter so don't waste your time. More

Came in to replace my pregnant wife's stolen car. Jason was my salesman and he was eager to get us in to check out the car and was nice enough while I was there. The car seemed like a good deal, so I made was my salesman and he was eager to get us in to check out the car and was nice enough while I was there. The car seemed like a good deal, so I made the purchase. Drove the car home and parked it for the night. The next day the check engine light came on. I called Jason to see if we could have the car checked out, I wasn't looking to get any money back or return the car as it was still driving fine, I was just hoping to get it checked out and if it was a simple fix maybe having them take care of it for us. Jason said he would talk with his boss and call me back. Never heard from him again. Called the next day and same story. Called the next day and asked for the manager, left him a voicemail and never heard from him. I'm almost certain that the code was present when they serviced the car and probably just cleared the code...planned to come back when it was time to upgrade my car, but that won't be happening anymore....only positive thing is that the guy from financing was nice and not pushy about selling extras. More

I don't normally write reviews but the disrespect my I don't normally write reviews but the disrespect my wife and I were shown here was fairly shocking. I had submitted an inquiry online for a used Ac I don't normally write reviews but the disrespect my wife and I were shown here was fairly shocking. I had submitted an inquiry online for a used Acadia and was promptly contacted by Jason the next day to schedule a time to come check it out for a test drive (this was a Friday). We made an appointment for 1:30 pm that Sunday. My wife and I made arrangements to have our 3-year-old son dropped off with family, applied for a preapproval with our local credit union, and on Sunday made the hour and a half drive to the dealership. Upon arrival we were notified that Jason was finishing up with another customer, but the representative knew that we were there to see the Acadia and offered to unlock it so we could get in and see the interior while we waited. Here’s where it goes sideways . . . a couple minutes later Jason came out and told us he had “good news and bad news.” Apparently, someone had come in off the street 10 minutes before our scheduled appointment and was allowed to test drive the car we had come to see (the car we were sitting in at that VERY MOMENT). They were running numbers and would “let us know.” We were kept hostage in that car for over half an hour (seriously, the alarm was armed in case we tried to get out), while they finalized the deal with the new buyer. Finally, we were kicked out and given confirmation that the deal was done and they didn’t have anything comparable but would “love to show us some other options.” Needless to say, at that point we had had enough. So, what are we left with? An entire wasted day, more miles on our trade-in, a hit on our credit report for the preapproval I went to the trouble of getting beforehand, and probably the worst customer service experience I had ever suffered. There might be an honest car dealership out there somewhere, but this definitely isn’t it. By the way, still waiting on that “good news,” Jason. More

My wife and I had been customers at this dealership since 2014. So I walked into the showroom ready to buy a Buick Envision. Realised the car was bigger than what I needed and selected a smaller model. Test- 2014. So I walked into the showroom ready to buy a Buick Envision. Realised the car was bigger than what I needed and selected a smaller model. Test-drove, made decision to purchase an existing vehicle which was not exactly configured the way I wanted. Salesperson presented all numbers relevant to purchase and trade-in of my 2017 Audi A3. I knew the value of my vehicle after having done research on Kelly Blue Book and other sites. (About $17,200). The dealer, hoping I would not know the value of my car, offered $ 14,000 before asking me what I had hoped to get ($16,500). Walked out on the spot. As I walked, salesman suddenly says, "We can do 16,500!" Really???? Why didn't your manager offer that when you presented the numbers????? Left store. 3 days later I get an e-mail from the General Sales manager, asking what he can do to earn my business. Responded to him with exactly what happened in the store. Never heard back from him!!! Unbelievable!!! Stay away from this dealership! It is a very unethical practice, offering trade-ins far below value, trying to take advantage of people. Ended up buying a car from another dealership who offered at least $16,300 to begin with! More

I bought a new GMC terrain for my wife about a few months into the pandemic and the first night we had it, we spent a few hours with towels because of a leak in the sunroof. No mention of this when we purcha into the pandemic and the first night we had it, we spent a few hours with towels because of a leak in the sunroof. No mention of this when we purchased it and I called the next day and they said to bring it in and they would fix it. About 6 months later it started leaking in the same place. We took it in and they said no it was a different part but the same area of leak. Then a lot of back and forth later, they ended up charging me $175 and I was like whatever fine... I get back in the terrain after they fixed the sunroof leak and I look up and they made a big hole in the headliner! At first he was like are you sure this wasn't there??? I couldn't believe it... I said no 100% Then he realized he looked at this before with my wife and it was not there before. One of the tec's did it and just didn't say anything. No real sorry or anything out any of them. The manger then wanted us to have it patched to save them money haha I almost did that too because that's the type of person I am but This was not our fault and should be done correctly and replaced because you could still see it after wards if they just patched it they said. I also noticed tape from the repair on the sun roof still and it was all over the top. The next phone call to them, I mention all this to him and again no sorry or anything but bring it in and we will take it off. Finally after getting the new headliner replaced and getting into the terrain to leave I looked up and there is still tape all over the top... I believe I'm a very balanced and patient person but this repeating mistakes is unacceptable! The poor workmanship and lack of knowledge from the desk to the back tec's is crazy! be aware if you have to deal with them. Lot's of conning and saying what you want to hear to get your money and get you out the door!! More