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Piazza Honda of Reading

Reading, PA

4.8
3,461 Reviews
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915 Lancaster Ave

Reading, PA

19607

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Showing 3,461 reviews

October 22, 2024

There were 5 customer reps available; however, I had to wait for a specific rep to finalize my very simple paperwork and check me out even though I received a text telling me my car was completed and ready More

by BIRDS.BLOOMS89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Young lady at separate desk checked me in and was helpful. , Wesley Wixon
Oct 22, 2024 -

Piazza Honda of Reading responded

Good afternoon! I apologize for the delays in being assisted by an advisor during your visit. We will make sure to use this as an educational experience for them to understand the importance of time! I know that the advisor that assisted you prefers to take care of you throughout the ending of your visit, but straight forward visits should lead anyone to assist you! Thank you for letting me know about this situation so I can ensure your future visits are excellent and efficient!

October 22, 2024

Everyone has always been courteous and understanding and knowledgeable to all my concerns concerns concerns More

by Sgetrost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amelia Kachel
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2024

Service advisors were responsive, friendly and made sure communication went smoothly. Couldn’t ask for more. More

by VERVELDEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amelia Kachel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wesley Wixon
October 22, 2024

Your staff and service dept were very helpful and helped to complete the tasks today. More

by BDAVIS2444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2024

The service center is good. The staff is very good. The car was serviced well More

by Anisha Vashi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2024

Always great service, friendly respectful workers, timely work completed always happy bringing my car here. More

by DEBDITZLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amelia Kachel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wesley Wixon, Alex Milanes
October 21, 2024

Courteous staff Customer focused Knowledgeable Best service in the area Reasonable prices on purchases and service Highly recommend to family and friends you won’t be disappointed More

by RFSH1502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2024

Great service, really pleased with all the attention and information that was given through out the wait, fast and efficient. More

by JIMENEZEDUARDO348
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amelia Kachel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wesley Wixon, Alex Milanes
October 20, 2024

Great customer service and very helpful and friendly. Highly recommend for any service or repair More

by BRETHORACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2024

Car was given to us without the brakes working properly after brake work was performed. Very poor quality control of this type of work. More

by SALROBLAMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wesley Wixon
Oct 22, 2024 -

Piazza Honda of Reading responded

Good afternoon! i apologize in the delayed response. I sincerely hope everyone is okay and no issues occurred due to this event? Please let me know if my team has been able to correct the issue and ensure that the vehicle is operating safely for you and your family. You can reach me directly at 610 777 5618

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