Piazza Acura of West Chester

I have been dealing with Piazza Acura for years and I have always had a great experience with them. Everyone in the service dept is extremely helpful, friendly, and knowledgeable, and I trust that they have always had a great experience with them. Everyone in the service dept is extremely helpful, friendly, and knowledgeable, and I trust that they are always being honest with me. I recently brought my TL in to check the alternator and they went ahead and performed a full checkup to ensure there were no issues. No replacement was needed. I also had requested for them to rotate my tires since I was forced to replace the 2 left tires after I was in an accident, but they properly advised me to keep the new tires where they were, as opposed to putting them on the back, since they are directional tires that would not wear properly if they were switched. Now I have a complaint with the tire center who replaced them. One other thing to add is how the Service dept always keeps me updated on the status of my car throughout the day. They also provided me with a complimentary loaner car, so I did not have to miss anytime at work. I will definitely continue to have my car serviced at Piazza Acura and it will be the first place that I go when it is finally time to replace the TL. Sincerely, WK More

I had my '04 TL in for inspections, brake fluid change, mount and balance 4 new tires, and alignment. I was provided with a free loaner. From start to finish I was handled as an honored guest. Everyone mount and balance 4 new tires, and alignment. I was provided with a free loaner. From start to finish I was handled as an honored guest. Everyone couldn't be nicer and more helpful. The work was done well and efficiently. Zach called and recommended a new battery because mine tested weak. I'm glad to have found this out before the winter and I got stranded. Excellent customer service does make a difference! More

Received my car after leaving it for 3 days (my choice). Work done was expensive but seems ggod. However, the car had a horrible sound from the steerring unit as I picked it up?? After 3 days how was an i Work done was expensive but seems ggod. However, the car had a horrible sound from the steerring unit as I picked it up?? After 3 days how was an issue like this missed? More

The service team at Piazza is extremely friendly and took the time to answer questions with regards to my TSX service. The vehicle was ready when promised, and the service advisor offered recommendations to the time to answer questions with regards to my TSX service. The vehicle was ready when promised, and the service advisor offered recommendations to keep my vehicle in great shape. The waiting area was very comfortable, and the complimentary wash was much appreciated! More

The service I've had there has been very good so far. I came in for express service this past Saturday and they were not only able to do the express service, but also an inspection and a few other services came in for express service this past Saturday and they were not only able to do the express service, but also an inspection and a few other services my MDX needed. The waiting area was comfortable, nd the refrigerator stocked with complimentary beverages was a nice touch. I've had my 2007 MDX serviced there a few times now and have been satisfied each time. More

I bought my TL from Piazza in 2009 and have used them exclusively for all my service needs - state inspections and oil changes. A few months after I purchased my car, I hit a deer and had Piazza fix the exclusively for all my service needs - state inspections and oil changes. A few months after I purchased my car, I hit a deer and had Piazza fix the body damage. I can't say enough about the quality of their service, repairs and employees. I usually wait for my oil changes and the waiting area is clean and comfortable. The option to schedule your service appointments online is so convenient. You get a confirmation email for your service appointment and a reminder email a few days before. More

I brought my Acura TL to Piazza for the first time, to have the remote key slot repaired. This was accomplished in a timley manner at reasonable cost. I found Stuart and other members of the service team have the remote key slot repaired. This was accomplished in a timley manner at reasonable cost. I found Stuart and other members of the service team that I did speak with to be very friendly and helpful.I most likely will continue to bring my car to Piazza expecting they will continue to provide excellent service. More

We have been using their service for more than two years now. It's been a great experience for us. People there are very courtesy and professional. This, in particular, refers to their service dept. That's now. It's been a great experience for us. People there are very courtesy and professional. This, in particular, refers to their service dept. That's we deal most, from making appointment to turning over car and picking up car, all went smooth. More

The work was done quickly and thoroughly. I used Express The work was done quickly and thoroughly. I used Express service on a Friday afternoon for new wiper blade inserts, and they did it very efficient The work was done quickly and thoroughly. I used Express service on a Friday afternoon for new wiper blade inserts, and they did it very efficiently. They treated me as well as if I were having hundreds of dollars of work done. More

Always very friendly & courteous. Work always completed on time and done professionally. Pricing a little on the high side for special services but as they say "you get what you pay for". completed on time and done professionally. Pricing a little on the high side for special services but as they say "you get what you pay for". More