Piazza Acura of West Chester

Excellent service. Friendly people. Would not consider going anywhere else. Loved the express service lane that did not require an appointment. No pressure to agree to services not wanted. going anywhere else. Loved the express service lane that did not require an appointment. No pressure to agree to services not wanted. More

The only thing I find wrong with this dealership are the uncomfortable waiting room chairs. They have a very low back. Otherwise, everything is wonderful. Thanks! uncomfortable waiting room chairs. They have a very low back. Otherwise, everything is wonderful. Thanks! More

I feel Piazza Acuras service department is wonderful. The employees go above and beyond to make your visit pleasant and the result of your visit to your liking. I bought my RL at Piazza due to my experience employees go above and beyond to make your visit pleasant and the result of your visit to your liking. I bought my RL at Piazza due to my experience with the service department with my son's TL. They treated my seventeen year old son with respect and kindness as they have always treated me. Great place. More

Greeted at the door by several employees. It was a recall appointment but was also advised of other work to consider at our next oil change which was helpful. appointment but was also advised of other work to consider at our next oil change which was helpful. More

I made an appointment to implement a recall that potentially could lead to stalling. When my car actually started stalling before the appointment, they gladly rescheduled the appointment after hour potentially could lead to stalling. When my car actually started stalling before the appointment, they gladly rescheduled the appointment after hours to accomodate my needs. Everything was handled in a very efficient and friendly manner. I would definitely go here again! More

Great service and as friendly as always. I feel confident when I have service done at this dealership. The waiting room is comfortable while you wait. when I have service done at this dealership. The waiting room is comfortable while you wait. More

The Piazza service group has taken care of all my issues since the car was purchased. They are efficient, responsible, and do the repair right first time. That's all I can ask of them. since the car was purchased. They are efficient, responsible, and do the repair right first time. That's all I can ask of them. More

Just purchased my 2010 MDX as took it in for a once over. Scheduled a service call online, and within a very short time engaged in a conversation with Marie to firm up the date and time. Once at their Servic Scheduled a service call online, and within a very short time engaged in a conversation with Marie to firm up the date and time. Once at their Service center, I was greeted promptly with plenty of "Hellos" and the door held open for me as I entered the Service desk area. I had a list of issues for them to review with me, and they took the time to document and cover each one thoroughly. In fact, some issues were discovered that required additional warranty repair, and the return visit was scheduled in the near future with a loaner car promised for the day. This is exactly what I would have expected for an Acura Service Dealer, and I hope this level of service continues as long as I own this vehicle. Exceptional service is what earns my continued business - so far, excellent. More

I had a prompt for regular service - oil change, tire rotation, overall inspection of the vehicle. Acura West Chester provides an online service for appointments plus an accelerated service option fo rotation, overall inspection of the vehicle. Acura West Chester provides an online service for appointments plus an accelerated service option for regular service. I used the accelerated service, no appointment - drove in and was promptly accommodated. The service representative clearly and concisely explained the process and what would be done. The facilities where clean and comfortable, I was able to sit watch the TV and use my laptop with their WiFI service. The entire service took less than one hour from start to finish. More

Always have confidence in their service. Price is higher than average but the trade off is you get mechanics who only work on Acura's and have the right parts. One time I took the car to a non-dealer for a than average but the trade off is you get mechanics who only work on Acura's and have the right parts. One time I took the car to a non-dealer for a cheaper oil change and the filter leaked. More