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Piazza Acura of West Chester

West Chester, PA

4.8
1,894 Reviews
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1350 Wilmington Pike

West Chester, PA

19382

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Showing 1,894 reviews

August 15, 2025

Awesome customer service from Mark and his sales team! Mark took the time to show me most of the functions of my new vehicle. More

by POWERPCP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Deaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Piazza Acura of West Chester responded

Thank you for your review! We're happy to hear that Mark and his team provided excellent customer service at Piazza Acura of West Chester. We hope you’re enjoying your new vehicle!

August 14, 2025

Mark was amazing! He is the only reason I bought the car from this dealership. More

by SUZANNECGLEASON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Deaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2025 -

Piazza Acura of West Chester responded

Suzanne, thanks for giving Mark the opportunity to earn your business! We'll be sure he sees your kind review. Please don't hesitate to reach out if our Piazza Acura of West Chester team can assist you again in the future!

August 09, 2025

Mark and Peruzzi of West Chester were both both very pleasant to deal with during the car buying process. More

by BENSONJW1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Deaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Piazza Acura of West Chester responded

Thank you for choosing Piazza Acura of West Chester and sharing your kind words about Mark and Peruzzi! Your feedback will make their day!

August 08, 2025

Amy was super friendly & very accommodating…. The finance manager Tamer explained everything in regard to the lease deal, however he was a bit aggressive in his selling of the extended warranty More

by MYSS52.MW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy White
Aug 11, 2025 -

Piazza Acura of West Chester responded

Thank you for sharing your experience. It's great to hear that Amy provided friendly and accommodating service, though I apologize if the extended warranty discussion felt a bit aggressive. Please reach out to us directly at (610) 399-9500.

August 08, 2025

I had a great experience during my buying process. Everyone was a pleasant to work with. Kudos to Bob for his great service! More

by SORV
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Ruhno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Piazza Acura of West Chester responded

Congrats on your new car! We’re thrilled Bob and the team made your visit so smooth! Thank you, from the entire team at Piazza Acura of West Chester!

August 03, 2025

I have purchased a new Acura from Piazza in the past. This current purchase and delivery was not as pleasant or efficient as my previous experince. More

by NJTROISE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Haque
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Piazza Acura of West Chester responded

Thank you for sharing your feedback. I'm sorry to hear that this recent experience didn't meet your expectations, as it didn't align with your previous experience with us. We strive for consistency and would appreciate the opportunity to discuss how we can improve in the future. Please contact us directly at (610) 399-9500.

July 28, 2025

Very pleasant experience at Piazza Acura. Omar, the salesperson, was incredibly accomodating and never once "pushed" for a sale. He proceeded with the sale at our pace, and, when we were re More

by Acura buyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Haque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Piazza Acura of West Chester responded

We're pleased to hear Omar provided a patient and helpful experience. Thank you for choosing Piazza Acura of West Chester and recommending our team! Safe travels!

July 23, 2025

I experienced very friendly behavior and good Customer service. Overall, it was a good experience. More

by Sudeep
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Haque
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2025 -

Piazza Acura of West Chester responded

Sudeep, we appreciate the stellar review here at Piazza Acura of West Chester! Thank you!

July 20, 2025

Rob Moffa is a great salesperson and it has been a pleasure to work with him again on my new MDX. More

by RICKWENTZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Moffa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Piazza Acura of West Chester responded

Rick, we're so glad you enjoyed working with Rob! Thank you for choosing Piazza Acura of West Chester and enjoy your new MDX!

July 19, 2025

This is my 3rd time purchasing from Piazza. 10/10 will definitely recommend! Customer service is unmatched! More

by LIA.A.POPE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy White
Jul 21, 2025 -

Piazza Acura of West Chester responded

This feedback means a lot to us! Thank you for choosing Piazza Acura of West Chester and for sharing your kind words about our team.

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