Phillips Chrysler Jeep Dodge Ram
Ocala, FL
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,569 reviews
William Pardee gave us the best car buying experience We purchased our car from William Pardee. He was very knowledgeable and helpful. He was not pushy but listened to our concerns and request and helped We purchased our car from William Pardee. He was very knowledgeable and helpful. He was not pushy but listened to our concerns and request and helped us find the right car at the right price. We will definitely be back to buy a car from him again. Overall great experience. More
Great experience I have purchased 2 vehicles from Phillips Chrysler and both times I had a wonderful experience. My salesman William Pardee was very knowledgeable and I have purchased 2 vehicles from Phillips Chrysler and both times I had a wonderful experience. My salesman William Pardee was very knowledgeable and friendly. Management did their best to get the numbers where I needed to be! I will be back for my next vehicle for sure! More
They all worked as a team Matt was a pleasure to work with. I cant say enough about the entire staff at Phillips. They all worked as a team to make my buying experience pleasur Matt was a pleasure to work with. I cant say enough about the entire staff at Phillips. They all worked as a team to make my buying experience pleasurable. More
Matthew Hurd was very professional and most helpful he is truly an asset to the dealership. I would highly recommend this dealership. David Hoff was also tremendous. Connie Pendleton O and most helpful he is truly an asset to the dealership. I would highly recommend this dealership. David Hoff was also tremendous. Connie Pendleton Ocala Business Brokers. More
Jd Davis was amazing I will definetely recommend my friends and family . Jd Davis was amazing and so friendly with everything helped me out since I stepped foot inside of I will definetely recommend my friends and family . Jd Davis was amazing and so friendly with everything helped me out since I stepped foot inside of the building. More
The entire staff was helpful and answered all my questions. They made the buying of my new van a pkeasure. No pressure, just friendly group that helped me find the right vehicle and answered all my questions. They made the buying of my new van a pkeasure. No pressure, just friendly group that helped me find the right vehicle for me. More
Never had a bad experience with them Great experience all the way around. Have been buying and servicing my vehicles at Phillips for years. Have never had a bad experience with them. Great experience all the way around. Have been buying and servicing my vehicles at Phillips for years. Have never had a bad experience with them. More
Excellent experience! I want to express my appreciation and a personal thank you to Chris Rodriguez, our sales consultant,who was very helpful in explaining everything to u I want to express my appreciation and a personal thank you to Chris Rodriguez, our sales consultant,who was very helpful in explaining everything to us. Chris was patient and made us feel comfortable about the process. No pressure, just information. The financing dept. was helpful in getting us the best possible deal. Thank you we love our Grand Cherokee! More
Nice facility, nice people, poor workmanship. Nice people, nice facility, but poor workmanship. I took my 2013 Dodge Journey SXT in because the SiriusXM radio portion of the UConnect wasn't workin Nice people, nice facility, but poor workmanship. I took my 2013 Dodge Journey SXT in because the SiriusXM radio portion of the UConnect wasn't working. Well, after sitting there for three hours I was told that "the radio is broken and we have to order another one". DUH!!!! Of course it's broke! That's why I'm here! It took you three hours to figure that out?!..and even though I was showing that I was very angry they continued to be very understanding and professional. So they ordered a new UConnect and a week later I went back to have it changed out. This visit was much shorter, 1 1/2 hours, but on my way home I discovered that 4 of my climate control buttons no longer worked! So here again I had to schedule another appointment to have that fixed. My third visit was even quicker, one hour, and I was told that the problem was that some pins were bent. What kind of techs do you have that can't even do something as simple as change out a radio without screwing it up?! Now for the issue that Phillips Chrysler has no control over. During my visits I had them look at my transmission. It shifts rough between the first couple of gears and shakes when decelerating and downshifting. They said that everything checks out fine and that it's normal. It's pretty sad that my old 2001 Chevy Silverado with 200,000 miles, that I traded in for this engineering garbage, shifted smoother than this!! It's really sad that Dodge has come to this. My last Dodge was a 1984 Ramcharger that I miss dearly. I'll never by another Chrysler product. So in conclusion, nice facility, nice people, poor workmanship, and unfortunately selling crappy engineered vehicles. More




