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Phillips Buick GMC

Fruitland Park, FL

4.5
2,997 Reviews

2160 US Hwy 441-27

Fruitland Park, FL

34731

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2,997 Reviews of Phillips Buick GMC

October 07, 2021

They were great and took care off every thing ordered rental car all the parts made sure all recall items were fixed and all was completed in two days. More

by gary.tritt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
Oct 13, 2021 -

Phillips Buick GMC responded

Thank you for trusting us to get the job done! We are pleased to hear that Jim and the rest of our service department were able to fix your vehicle’s issues.

October 07, 2021

Always treats customers fairly and answers any and all questions honestly, very helpful and courteous. More

by Gie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken "Buzz" Buzby
Oct 13, 2021 -

Phillips Buick GMC responded

Exceptional customer service is what we strive to provide, and we're glad to hear that's what you continue to receive. Thank you for your business and recommendation!

October 07, 2021

Very attentive and good customer service. Add an was very nice and helpful showed me exactly what I was looking for More

by TEDNDEB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Addan St. Jules
Oct 13, 2021 -

Phillips Buick GMC responded

Thank you so much for the glowing recommendation! We do very much aim to have a friendly environment here and are glad you have acknowledged that. We hope to see you here again down the road!

October 07, 2021

I recently had to have my truck in for service for a recall on the Takata air bag. The service was excellent and timely. Thank you Phillips! More

by beaton58
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zack, Jim (?) in service
Oct 13, 2021 -

Phillips Buick GMC responded

Thank you for sharing your experience with us. Our goal is providing top-notch service and earning customer loyalty. We look forward to helping again next time you're in need!

October 07, 2021

Only reason came was due to tire sensor going out. I purchased my vehicle 8 years ago and other then service package I was given at that time, have never heard from anyone at dealership.poor service of More

by Gotesky5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Wertz
Oct 22, 2021 -

Phillips Buick GMC responded

If you could please reach out to our management team, we would appreciate it. We aren't sure what the complaint is, or how to fix it. You are stating that your tire sensor went out, so you brought the vehicle in, but there is no complaint about the service. Can you call us so that we can understand and remedy the issue? Thank you!

October 07, 2021

I was very impressed by the efficiency demonstrated by the sales person and the financial specialist. We drove off with a new car 3 hours after we arrived to just “look at” a car that had only just arrive More

by stevejohnson32163
Recommend Dealer
Yes
Employees Worked With
Ken "Buzz" Buzby
Oct 13, 2021 -

Phillips Buick GMC responded

This review was wonderful to read - thank you for your recommendation! Our team aims to take excellent care of our guests and we're happy to hear that Buzz hit the mark. Our team looks forward to working with you in the future. Until then, safe travels in your new vehicle!

October 07, 2021

Liars unprofessionals cheaters will never recommended to any body .i regret it that I bought my car there More

by BERMEO.JESUS1473
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
No names
Oct 22, 2021 -

Phillips Buick GMC responded

We are sorry to hear that you feel this way, however we are unable to find your name in our records. Please reach out to our management team to address the problem, and allow us the opportunity to remedy it. Thank you, The Phillips Buick GMC Team

October 07, 2021

This is my 3rd vehicle from Phillips. Very easy and efficient process. I look forward to dealing with a competent service group again. More

by Aljurnel
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Kelly
Oct 13, 2021 -

Phillips Buick GMC responded

Thank you for your continued loyalty! We aim for 100% customer satisfaction at every stage of your car purchase, and we’re happy to hear you received that with your recent visit. Our team looks forward to working with you again as well!

October 07, 2021

The salesman we dealt with was professional and friendly but not hard sell, which we found refreshing. We will definitely use again. More

by CAR3737
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Kelly
Oct 13, 2021 -

Phillips Buick GMC responded

Thank you for the positive review. We pride ourselves on our friendly and knowledgeable staff members, like Blake! Thank you for your business and enjoy your new vehicle.

October 07, 2021

I would like to thank Jim the service manager for his help in finally figuring out where the issue was on my GMC Terrain. Although I am still now waiting for a part to finish the job, I still appreciate More

by CandyG
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Blake Kelly
Oct 13, 2021 -

Phillips Buick GMC responded

Thank you for taking the time to highlight Jim for his excellent work! Customer service is one of our top priorities, so we really appreciate your positive comments about our team.

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