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Phillips Buick GMC

Fruitland Park, FL

4.5
2,997 Reviews
Call Dealership (352) 728-1212
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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2,997 Reviews of Phillips Buick GMC

October 19, 2025

Very prompt, updated all the recalls and when finished took my car to rotate tires and change the oil. More

by bfarage365
Recommend Dealer
Yes
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Oct 20, 2025 -

Phillips Buick GMC responded

Thank you for your wonderful review! We're glad to hear that you had a prompt experience with us at Phillips Buick GMC and that we were able to take care of your recalls, tire rotation, and oil change. We appreciate your feedback and look forward to assisting you again in the future!

October 18, 2025

The sales and service departments at Phillips GMC Buick are definitely a step above the rest. Our business will remain with Phillips GMC Buick!! More

by rdemerick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz, Zack Beserock
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Oct 18, 2025 -

Phillips Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about our sales and service departments at Phillips Buick GMC. It's great to hear that you plan to continue doing business with us. We look forward to serving you again in the future! Sincerely, the Team at Phillips Buick GMC

October 17, 2025

Charge for diagnostic whether they fix it or not should be included in the fixing price not extra More

by Kayladavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kiley Anderson
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Oct 17, 2025 -

Phillips Buick GMC responded

Thank you for your feedback, Kayla. We understand your point about diagnostic fees and how they relate to repair costs. At Phillips Buick GMC, we are committed to providing straightforward and well-documented service options, and your feedback helps us evaluate how we present those details. If you'd like to continue the conversation or provide additional details, please reach out to us directly. Your satisfaction is important to us. Sincerely, the Team at Phillips Buick GMC

October 16, 2025

No nonsense, to the point, no sales pitch. Just got old fashion customer service. Something I have not seen in years.. Nice Job !!! More

by Sonny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiley Anderson
Report | Print
Oct 17, 2025 -

Phillips Buick GMC responded

Thank you for your kind words, Sonny! We at Phillips Buick GMC are thrilled to hear that you appreciated our straightforward approach and old-fashioned customer service. Your feedback means a lot to us. Looking forward to seeing you again! Sincerely, the Team at Phillips Buick GMC

October 16, 2025

I have used this dealership since moving to Central Florida in Nov 2022. They have always been prompt and professional. This visit was to address recalls on my 2022 Yukon Denali. An appointment was mad More

by MC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Beserock
Report | Print
Oct 16, 2025 -

Phillips Buick GMC responded

Thank you for your review! We are glad to hear you’ve had such positive experiences with Phillips Buick GMC since your move to Central Florida. It’s great to know that we were able to address the recalls on your 2022 GMC Yukon Denali efficiently. We appreciate your kind words and look forward to assisting you again. Sincerely, the Team at Phillips Buick GMC

October 16, 2025

I had minimal wait time for repair analysis. Quick and efficient service team. Pleased with experience More

by Tyla1129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Beserock
Report | Print
Oct 16, 2025 -

Phillips Buick GMC responded

Thank you for your review, Tyla! We're happy to hear you had a minimal wait time and were pleased with the quick and efficient service from our team at Phillips Buick GMC. We appreciate your feedback and look forward to serving you again. Sincerely, the Team at Phillips Buick GMC

October 15, 2025

Car taken car if in a timely matter. Covered under extended warranty. Shuttle driver was very nice. More

by LINDAENGELBRECHT60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Beserock
Report | Print
Oct 16, 2025 -

Phillips Buick GMC responded

Thank you for your wonderful review, Linda! We're pleased to hear that your vehicle service was handled in a timely manner and that you had a positive experience with our shuttle driver. At Phillips Buick GMC, we strive to provide excellent service to all our customers. Looking forward to seeing you again! Sincerely, the Team at Phillips Buick GMC

October 13, 2025

I am writing to express my sincere appreciation for Jason Hadley's exceptional assistance today. We successfully resolved the issues mentioned below. Jason's approach was characterized by true professiona More

by Ben N
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin, Jason Hadley
Report | Print
Oct 13, 2025 -

Phillips Buick GMC responded

Thank you for sharing your experience with us, Ben. We understand the frustration you’ve faced regarding the issues with your 2023 GMC Terrain. Your feedback is valuable, and we take concerns about vehicle history and customer service very seriously. We encourage you to directly contact us so we can better address your situation. At Phillips Buick GMC, we strive to ensure that our customers have a satisfactory experience, and we appreciate your input as we continue to improve. Sincerely, the Team at Phillips Buick GMC

October 11, 2025

Phillips provides quality vehicles at a reasonable price. The staff are helpful and work with customers to obtain the right vehicle. More

by jr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Hall
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Oct 12, 2025 -

Phillips Buick GMC responded

Thank you for your kind words, Jr! We’re thrilled to hear that you found quality vehicles at Phillips Buick GMC and that our staff was helpful in assisting you. We appreciate your feedback and look forward to seeing you again soon! Sincerely, the Team at Phillips Buick GMC

October 11, 2025

Guys were wonderful. Took great care of us. Everyone we dealt with was great. Would buy there again More

by Tdavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Hall, Zack Beserock
Report | Print
Oct 11, 2025 -

Phillips Buick GMC responded

Thank you for your fantastic review! We're thrilled to hear that you had a wonderful experience with us at Phillips Buick GMC. It's great to know our team took great care of you. We look forward to assisting you again in the future! Sincerely, the Team at Phillips Buick GMC

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