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Phillips Buick GMC

Fruitland Park, FL

4.5
2,997 Reviews
Call Dealership (352) 728-1212
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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2,997 Reviews of Phillips Buick GMC

October 07, 2021

Great care great customer service nothing to complain about I would recommend anyone to make there their first choice More

by manreggie688
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bonner
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Oct 13, 2021 -

Phillips Buick GMC responded

We're so happy Phillips Buick GMC was your first choice for your automotive needs! We sincerely appreciate your kind words and recommendation.

October 07, 2021

I drove from East Orlando to get there. Ed Owens and the gang were great. Would buy another car from them. More

by barrybench
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Owens
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Oct 13, 2021 -

Phillips Buick GMC responded

We're glad it was worth your time to make the drive to Phillips Buick GMC. Our staff works hard to make sure our customers leave happy, so it's good to hear your experience with Ed reflected that dedication. See you again down the road!

October 07, 2021

Very friendly staff! JD Smith was our salesman. The best part was that there was not high pressure. So far I am loving my used GMC Terrain! The only complaint I would have would be how much paper work tha More

by ANITA51173
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Smith, randy lee
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Oct 13, 2021 -

Phillips Buick GMC responded

Our team is dedicated to providing top-quality service, and we're so happy to hear your experience with JD reflected this. Thank you for your recommendation and congratulations on your new Terrain!

October 07, 2021

I needed a new battery they replace it instead of recharging well done thank you service department. More

by Girarddaniel27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Larue
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Oct 13, 2021 -

Phillips Buick GMC responded

Thank you so much for this 5-star review! We're glad to hear our service department took such good care of you and your vehicle.

October 07, 2021

Car was exactly as advertised and Ken was amazing! Grandson loved his 16th birthday present and will definitely be back in 2 years for granddaughter’s present. More

by Lisa E
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken "Buzz" Buzby
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Oct 13, 2021 -

Phillips Buick GMC responded

Thank you for choosing Phillips Buick GMC for this memorable occasion! Buzz and the rest of our team look forward to working with you again in the future.

October 07, 2021

Arrived first day to have oil/ filter changed and tires rotated. Concern with door lock, parts had be ordered. Total time there 1 hour. Second time I went back for the ordered part ( door lock) in and ou More

by RFENTRESS1
Recommend Dealer
Yes
Employees Worked With
Not applicable
Report | Print
Oct 13, 2021 -

Phillips Buick GMC responded

Thank you for taking the time to post a review! We strive to provide a seamless experience for customers and it is wonderful to hear our team came through and delivered in a timely fashion. We look forward to working with you again in the future!

October 07, 2021

They did not know how to adjust my headlights all it takes is a long screwdriver approximately 8” long More

by Jrg
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not know
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Oct 12, 2021 -

Phillips Buick GMC responded

My name is Chris Hoff, and I would like to address your concerns, however I do not have any contact info for you. Please reach out to me directly at 352-728-1212 so that I may address your review. Thank you.

October 07, 2021

They don't put pressure on you. They worked with me to find a deal. They got the new car ready in a timely fashion. More

by SHARRYSOLOMON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred "Coach" Allen
Report | Print
Oct 13, 2021 -

Phillips Buick GMC responded

We are thrilled to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for your recommendation and your business. Take care!

October 07, 2021

Not good. Since they couldn't or wouldn't figure out my transmission problems the just said that was the way it was designed. More

by XYZMASON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Bonner
Report | Print
Oct 22, 2021 -

Phillips Buick GMC responded

We are very sorry to hear that you didn't get the assistance needed at your last visit. We would like to take another look and get this resolved for you, so if you could please give our Service Director a call, we would be happy to get your transmission issues diagnosed.

October 07, 2021

Love working with Bart Larue!! Would not want to go anywhere else for my vehicles More

by Charstarrow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Larue
Report | Print
Oct 13, 2021 -

Phillips Buick GMC responded

Bart loves working with you too! We truly appreciate your recommendation and continued loyalty!

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