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Phillips Buick GMC

Fruitland Park, FL

4.5
2,997 Reviews
Call Dealership (352) 728-1212
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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2,997 Reviews of Phillips Buick GMC

November 04, 2021

Blake and Zack took care of us and were amazing. Best service we’ve had in a long time. More

by greg77nelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack, Blake Kelly
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Nov 05, 2021 -

Phillips Buick GMC responded

Blake and Zack are the dynamic duo it seems, because so many customers appreciate their ability to amaze. We look forward to your next visit. We promise, your service at Phillips Buick GMC gets better every time. You see, we only service the best customers, like you, so how can we miss? Hi Five, Greg! Thanks for the 5-Stars and taking time to tell us about your visit. Awesome.

November 04, 2021

Part was out of stalk, apparently hard to find? Jim and cashier were Professional and courteous. Thank you! More

by ROOMERS1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
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Nov 05, 2021 -

Phillips Buick GMC responded

Thanks for the great 5-Star review and the kind words for Jim and our wonderful cashier. We believe in being Professional Grade throughout the organization. We are so glad when our customers notice and tell us why they continue to place their confidence in Phillips Buick GMC. We look forward to seeing you again.

November 04, 2021

Fast service on a Chevy recall issue. They checked out a couple other things for me at no charge. I will go back to this dealer More

by bgburiff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke
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Nov 05, 2021 -

Phillips Buick GMC responded

We appreciate you for taking the time to give Phillips Buick GMC such an excellent 5-Star rating. It helps us to know that we are meeting the needs of our customers and their GM vehicles. We'll take you up on that promise to come see us again. We look forward to your next visit.

November 03, 2021

They were very easy to work with and got me into a great vehicle! Very happy with what they were able to do for me! More

by Jada1dog
Recommend Dealer
Yes
Employees Worked With
My seller was Aladdin I’m pretty sure that was his nickname but he was great!, Gilbert "Bam" Niblack
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November 03, 2021

Someone is always there to greet me with any problem. Prompt and courteous. They keep Me informed about what they have to do. Shuttle service home if needed. The popcorn is GREAT! More

by WAYNEHG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bonner
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Nov 04, 2021 -

Phillips Buick GMC responded

Wayne, prompt, courteous and keeping you informed is exactly the way we intend each service experience go. Of course the key is fresh popcorn and great customers like you. We are happy to give you a ride home because we know you have a schedule to keep as well. Thoughtful amenities can be taken for granted, and it is always edifying to hear a customer's take on a visit to our Service Department. We appreciate you taking time to write your review and giving us the great 5-Star rating. High five Wayne, Thanks. We look forward to serving you again.

November 03, 2021

Stopped in for a we owe key. Gilbert handled it. Personally and made the entire process seemless. Thank you for the continued support. get demonstration of Phillips dealership service values More

by gilkinsonl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert "Bam" Niblack
Report | Print
Nov 03, 2021 -

Phillips Buick GMC responded

Gilbert just seems to know how to keep things simple and seamless. He had to be his mother's favorite child and I'll bet she would have given Gilbert 5-Stars too! Thanks for the great review as well as the kind words for Gilbert. It is so important for us to know how you feel about doing business with Phillips Buick GMC. High Five for being you! Come back soon.

November 03, 2021

Very friendly and profssional sales staff. Could not have been easier to purchase my new car. More

by Cynthia.allen39
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Ross
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Nov 03, 2021 -

Phillips Buick GMC responded

Thank you Cynthia. Your great 5-Star review and kind words for our staff are much appreciated. We work hard to simplify the car buying process, and connecting with our customers. Your comments are vital to our efforts, because we can see how customer feel about doing business with us. We value your business and continued confidence in us. We look forward to your next visit.

November 02, 2021

Good person gave lot of time getting me a car to my house to buy .few things wrong with car said would fix them and fill with gas ,needs battery in key .thanks gail More

by Gail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Larue
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Nov 03, 2021 -

Phillips Buick GMC responded

Gail, we are happy to hear you had a pleasant experience in our sales department. Bart is a big part of our success here at Phillips Buick GMC! Enjoy your new vehicle and we will be here whenever you need us! Thanks so much for the great 5-Star review and taking time to let us know how you feel about doing business with us.

November 02, 2021

I have Leased three cars thru Ed Owens No problems with Him. Having problems getting parts. Even though its service that ordered part Ed Owens helping me. More

by DEW6742
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ed Owens
Report | Print
Nov 03, 2021 -

Phillips Buick GMC responded

Thank you for the 5-Star review and the kind words for Ed. We agree, Ed is awesome and we are glad to have him on our team. He is a natural problem solver because he keeps his customers needs in mind. Supply chain issues these days can be a challenge. Thank you for your kind consideration as we work to solve this issue as quick as we can. Your continued confidence and understanding is so important to us.

November 02, 2021

We have dealt with Danny Wertz several times. He has always been very helpful and pleasant. He gets 5 stars. More

by bglakes2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
Report | Print
Nov 02, 2021 -

Phillips Buick GMC responded

Thanks for the 5-Stars and kind words for Dan. We agree, and are so glad Dan has been part of our team for many happy years. We appreciate you taking time to document your experience here at Phillips Buick GMC and letting everyone know how you feel about dealing with Dan. Thank you for your business and we look forward to your next visit.

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