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Phillips Buick GMC

Fruitland Park, FL

4.5
2,997 Reviews
Call Dealership (352) 728-1212
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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2,997 Reviews of Phillips Buick GMC

November 15, 2021

Very highly recommended walked out a happy customer. Salesman was very helpful and understanding everything was good More

by Marylou18.mr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Artunduaga
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Nov 16, 2021 -

Phillips Buick GMC responded

Marylou, we are so glad to hear that you walked out of Phillips Buick GMC a happy customer. We can't wait for you to come back! You know, it is easy to be helpful and understanding when you are serving thoughtful customers like you. We are happy Ernie is on our team, he seems to get the best people as customers. Of course, we all love to get 5-Star reviews. Thank you for taking time to let us know you you feel.

November 15, 2021

Ernie gave us a great experience! He was patient, listened to me and never once made me feel pressure. I love my new Ford Focus! I would recommend anyone to Phillips and Ernie More

by Audolshes93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Artunduaga
Report | Print
Nov 16, 2021 -

Phillips Buick GMC responded

Thank you for recommending Ernie and Phillips Buick GMC. Your kind words for Ernie are so nice to hear because like you we are happy he is here on our team. We are impressed that you referred to your purchase as, "...my new Ford Focus." Your satisfaction really calls attention to the fact that all cars are "new cars" as far as the buyer is concerned. Ernie, knows this and so does the rest of the team. We love it when the day you drive off in your "new" car is as special as it can be. Speaking of special, thank you for the great 5-Star review. This type of review is such a nice thank you for the staff. We look forward to your next visit.

November 15, 2021

Excellent service, did everything over the phone prior, ready to go when I got there More

by Amanda B Turner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Artunduaga
Report | Print
Nov 16, 2021 -

Phillips Buick GMC responded

Thank you for acknowledging the talented group of people we have here at Phillips Buick GMC. So happy to hear they all came together to help during your visit. Your 5-Star review is much appreciated. We cannot wait to see you again!

November 13, 2021

Ronnie was very nice and was willing to work with me to get the deal I needed. More

by Scott Bracco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Ingram
Report | Print
Nov 15, 2021 -

Phillips Buick GMC responded

Scott, we love to get reviews like yours. The kind words for Ronnie, and 5-Stars on top of that really make our day. Your taking time to write a review is appreciated because it tells us how we are doing. Your last words, "...get the deal I needed," says it all. Arriving at that place, the place you needed to be, takes communication. That is a two way process and you played the crucial role. We are so glad to have customers like you who reward us with your confidence and trust. Thank you Scott for your consideration and willingness to work with us. High Five my friend. We look forward to seeing you again.

November 13, 2021

Very easy process. We did not expect to buy two cars in one visit. Very happy with the result. More

by Mikegruetzmacher60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken "Buzz" Buzby
Report | Print
Nov 15, 2021 -

Phillips Buick GMC responded

Buying two cars in one visit is remarkable and something you will never forget. Thank you for allowing us to be a part of this memorable occasion. Buzz has a way of making what can be complicated smooth and easy, but it takes a super customer to really make it happen. That's you Mike. Thanks for the 5-Star review, kind words and taking time to tell our world about it. We look forward to serving you in the future. All the best to you.

November 13, 2021

Friendly helpful and great experience we will be sharing our experience to whoever needs a new car😁 More

by Tycammy2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon, Ken "Buzz" Buzby
Report | Print
Nov 15, 2021 -

Phillips Buick GMC responded

Thank you for the great 5-Star review because it is a feather in the cap for our entire team here at Phillips Buick GMC. We appreciate you taking time to document your visit and recommend Phillips Buick GMC to others looking for a new car. We value your business and look forward to seeing you again.

November 11, 2021

I made a mistake in buying this car from PHILLIPS. I previously bought from Plaza, big mistake in not going back there. More

by caroljane2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Blake Kelly
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November 10, 2021

Brian was great to deal with while buying both of our new cars! Quick, great experience! More

by Thirdfels
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brandt
Report | Print
Nov 10, 2021 -

Phillips Buick GMC responded

We are so glad Brian helped provide another enjoyable car buying experience for you. Thank you for the great 5-Star review. Your recommendation is much appreciated and we look forward to seeing you again.

November 09, 2021

The best of the best super honest straight to the point and non-pressuring and patient sales. Ronnie was the man! More

by Justin J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Ingram
Report | Print
Nov 10, 2021 -

Phillips Buick GMC responded

Honest, straight to the point, non-pressuring, and patient would add up to someone being the Best. That would be Ronnie alright. We feel the same way and are so glad Ronnie is on our team. Of course Ronnie can't be Ronnie without people like you. The fact is that we come to work each day looking to serve our customers the best way we can. Reviews like yours are like getting a high-five from those customers. Thanks for the 5-Star review Justin. It means a lot to us.

November 09, 2021

BEST overall FLORIDA exp from test drive to delivery w/ this dealership. Ronnie & esp his Manager that did the actual look-see of my trade-in is by far the most fair and jovial fella in that position of ma More

by LoaKnight
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Ingram
Report | Print
Nov 09, 2021 -

Phillips Buick GMC responded

Mahalo! We appreciate the kind words for Ronnie and all of our staff. There is an old saying that goes, "It takes two to tango." That saying is true and it works for automobile sales as well. Your 5-Star review is so thoughtful. We love to get 5-Stars because it tells us we are connecting with the people we are trying to serve. High Five for making our day! A hui hou.

Nov 10, 2021 -

LoaKnight responded

will pass the word to my 24K Followers----much love & aloha aka Loa Knight (FaceBook)

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