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Phillips Buick GMC

Fruitland Park, FL

4.5
2,997 Reviews
Call Dealership (352) 728-1212
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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2,997 Reviews of Phillips Buick GMC

February 09, 2022

We have been bringing our trucks and cars to Phillips for the past 10yrs, we have a small business in the Villages, and they treat us like we were some high fluent cliente, lol.,but to small business owner i More

by Jweberfloridadeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
Report | Print
Feb 09, 2022 -

Phillips Buick GMC responded

Thank you for your continued loyalty! We aim for 100% customer satisfaction at every stage of our Sales and Service objectives. We are delighted to hear you received that every time you visited us. We never got an 11-Star rating before but we feel the same way about you. Someone once said, "You can never say the wrong thing to the right person." Thank you for making our business relationship...right. We look forward to seeing you again.

February 09, 2022

Brian made our car buying experience painless. We will definitely recommend Phillips Buick GMC. Thank you! More

by Sunnysarah80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brandt
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Feb 09, 2022 -

Phillips Buick GMC responded

Sarah, thank you for the glowing review and the 5-Star rating! We pride ourselves on our honest and knowledgeable staff members, like Brian! The best compliment you can give is a recommendation, so we thank you for sharing yours. We appreciate your business and look forward to your next visit.

February 08, 2022

The Best , very Honest answerd all my question my sales man Mr Bonner is awesome he is not pushy ,like most sales men and lie to you to get a sale i would recommend this dealership to everyone the are fan More

by ginaroy4825
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bonner
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Feb 09, 2022 -

Phillips Buick GMC responded

"I love my new car." What you said right there is why we are in the automobile business. Thank you for giving us the opportunity to be a part of your new car purchase and sharing your feelings about the whole process. Being honest and open always seems like the best way to conduct yourself whether in business or not. And you know, the people who seem to appreciate this the most are the ones who themselves are honest and open. Thanks for the great review, the 5-Star rating and the kind words for Mr. Bonner. Just like Mark, we are looking forward to your next visit.

February 07, 2022

Everyone was very pleasant and work done in a timely manner. Will definitely go back More

by NSWIMM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
Report | Print
Feb 08, 2022 -

Phillips Buick GMC responded

We set high expectations for ourselves, so it is gratifying to hear they were met during your recent visit. We are here with that same great service whenever your vehicle needs maintenance. Thank you for the 5-Star review and your kind words are much appreciated.

February 05, 2022

I have had my car for 11 months. It is a lemon. I take it in all the time nothing ever gets fixed. It is the never ending story. I am very disappointed. More

by Kwatson2720
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Brandt
Report | Print
February 05, 2022

They were very helpful and made the buying process a very nice and simple experience. More

by epollard.mt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cat Langbehn
Report | Print
Feb 07, 2022 -

Phillips Buick GMC responded

We just love it when our customers give us 5-Star reviews. Letting us know how you felt about your visit with us is appreciated. Not everyone takes the time to tell us. Your review is like a pat-on-the-back for our team here at Phillips Buick GMC. Thank you. We look forward to the next time we see you.

February 04, 2022

Easy to talk too. Explained process for recall. Called me when car was ready. Estimated time of repairs accurate. More

by Fernbeebe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
Report | Print
Feb 07, 2022 -

Phillips Buick GMC responded

Fern, we appreciate you for taking the time to give Phillips Buick GMC such an excellent 5-Star rating. It helps us to know that we are meeting the needs of our customers and their GM vehicles. Thank you for your business and we look forward to your next visit.

February 04, 2022

Everyone was so friendly there. The sales people were there to help with what ever question you had. Our salesman (Randy Lee) was excellent. No pushing for a sale or anything. The second time we have More

by Aloha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
randy lee
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Feb 07, 2022 -

Phillips Buick GMC responded

Thank you for your continued confidence in us and the kind words for Randy. Repeat customers and recommendations are a vital part of a business like ours because relationships matter. That's why getting 5-Stars from someone like you is so awesome! Thanks for your trust and we look forward to many happy miles as we go down the road together.

February 04, 2022

Fast and efficient service and provided good info re recalls and oil leaks not previously known. More

by plm43rkm
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
Report | Print
Feb 04, 2022 -

Phillips Buick GMC responded

We love seeing 5-star ratings and knowing that our guests are satisfied with the service and amenities that we offer. Thank you for taking the time to share about your positive experience. It was a pleasure to help you, and we look forward to seeing you again.

February 03, 2022

The Employees went above and beyond to facilitate my truck requirements. I flew in from Atlanta to aquire the truck I purchased. On the 700 mile drive home I realized that the team kicked xxx. Thanks Y More

by markilaszlo76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Smith
Report | Print
Feb 03, 2022 -

Phillips Buick GMC responded

Thank you for the 5-Star review Mark. We appreciate your comments. We set high expectations for ourselves, so it is gratifying to hear they were met during your recent visit. Thank you for your business and please let us know if there is anything further you need.

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