Phillips Buick GMC
Fruitland Park, FL
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2,997 Reviews of Phillips Buick GMC
Very friendly and helpful. I have found the service department MOST helpful. They go out of their way to help. Brandon has been not only a good representative for your dealers I have found the service department MOST helpful. They go out of their way to help. Brandon has been not only a good representative for your dealership but also a friend. More
Very nice and helpful, Buzz went above and beyond to help with everything to help me get the price I needed to be at for my monthly payment. with everything to help me get the price I needed to be at for my monthly payment. More
Cat was a lifesaver! She went above & beyond to find me the right car for the best deal around, by far! She found me a car that exceeded my expectations. I got a vehicle She went above & beyond to find me the right car for the best deal around, by far! She found me a car that exceeded my expectations. I got a vehicle I never thought I could afford, with all the extra bells & whistles, that actually fit my budget. After a month of searching, I came to Phillip's Buick feeling defeated, hopeless & ready to give up on finding a decent vehicle in my price range. Cat took care of everything & by the time I left, a weight had been lifted off my shoulders. She made sure my 1st purchase from a dealership was a surprisingly good experience. Thanks Cat, ur the best!! More
Needs serious improvement. My 2022 Yukon was brought in for a warranty repair. While in the shop the door was damaged and needed to be repainted. The service department agreed My 2022 Yukon was brought in for a warranty repair. While in the shop the door was damaged and needed to be repainted. The service department agreed to repaint it since the damage was their fault. I brought it back a few weeks later to get repaired again. I coordinated the drop off while we were on vacation so I didn’t need a rental. It was there for 4 weeks. I received a call that my vehicle was ready after only one week. When I got back, the door that was repainted had a large run down the bottom corner. I also requested they fix my AC outlet and it was not repaired. The tech said they tried to fix it but couldn’t get it to malfunction. It was still malfunctioning when I picked it up. The service department had ample opportunity to inspect their work and fix the insufficient paint job but instead my vehicle sat for three weeks. When I called I received no apology. I was simply told to bring it back in. I had 4 weeks I didn’t need my car and now I have to arrange to drop off my car again because they repeatedly get it wrong. I am still in a situation where I am without a car. Very frustrating. More

