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Phillips Buick GMC

Fruitland Park, FL

4.5
2,997 Reviews

2160 US Hwy 441-27

Fruitland Park, FL

34731

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2,997 Reviews of Phillips Buick GMC

August 30, 2022

They were very courteous they help me look at numerous cars and explain every option in each car that was on it More

by chuckbrooks855
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz, Jason Norvell
Aug 31, 2022 -

Phillips Buick GMC responded

Cuck, thank you for your business. We are so glad you found our sales team engaging and helpful. Your kind words are so important because it shows we are connecting with you and that you like the way we treat our customers. We look forward to your next visit.

August 29, 2022

Cat, Sales Rep, is wonderful. She is friendly, open, honest, and knew alot about the products she was selling. I'd refer her to any of my friends, especially my women friends. I More

by Pinkysuesapp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cat Langbehn
Aug 30, 2022 -

Phillips Buick GMC responded

We really appreciate your business, and the kind words for Cat. Customers like you are vital to the success of our business, as is the 5-Star rating that you gave us. We look forward to seeing you again and having the opportunity to service your new car.

August 29, 2022

Went in looking to price a lease vehicle before heading to a Ford dealer. Ended up getting a good deal from Phillips. Only reason I gave 4 stars instead of 5 was because of the amount of time it took to co More

by HARFRISDEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Owens
Aug 30, 2022 -

Phillips Buick GMC responded

Thank you for the wonderful review and the High rating. As you know it takes a team to make things go smoothly and we appreciate the way you worked along with us. Thanks for all the kind words and we look forward to your next visit.

August 29, 2022

The sales experience working with Ken "Buzz" Buzby is enjoyable and helpful. Always professional and friendly. Just can't say enough about how well we were welcomed and treated while we were there. More

by gkingrider66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken "Buzz" Buzby
Aug 30, 2022 -

Phillips Buick GMC responded

Thank you so much for the review and the 5-Star rating. It is great to hear that you had an enjoyable experience with Buzz. Thank you for giving us the opportunity to serve you and. earn your business. We look forward to seeing you again.

August 28, 2022

Excellent service no waiting and a good job that can be trusted. Nice waiting area. Free water would be a good idea when it is so hot. More

by bicascch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
Aug 29, 2022 -

Phillips Buick GMC responded

Thank you for the kind words and great 5-Star review. We appreciate your business and look forward to seeing you again.

August 27, 2022

Steve was very helpful in many ways. He had me sit in various vehicles to see how comfortable they were & how my visibility was. We looked at used cars & decided on a Chrysler Pacifica, More

by auntbettyk
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Songer
Aug 29, 2022 -

Phillips Buick GMC responded

Thank you, Betty, for the review and the great 5-Star rating. Your experience with Steve is consistent with how he treats all the people who trust him to help them navigate the car-buying process. We appreciate your business, and the kind words for our staff. Come back soon.

August 27, 2022

Working with Daniel is a true example of what buying a car should be like every time! He and all the staff at Phillips were friendly, helpful, and professional. I've never had an easier experience buying More

by Brantley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
Aug 29, 2022 -

Phillips Buick GMC responded

Brantley, thank you so much for the review and the 5-Star rating. It is great to hear that you had an enjoyable experience here at Phillips Buick GMC. Customers like you are such a vital part of our continued success and your kind words for Dan and our staff are really appreciated. We look forward to seeing you again.

August 26, 2022

This is our 2nd car purchase from Phillips. Very happy with the entire process. Very professional staff. Love the car. More

by TRICOUNTY2001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred "Coach" Allen, Mark Bonner
Aug 29, 2022 -

Phillips Buick GMC responded

Thank you so much for the 5-Star rating. Customers like you are such a vital part of our continued success. The kind words for our staff felt like a pat on the back. We look forward to seeing you again. Come back soon.

August 26, 2022

I received excellent service and customer service during my recent visit to Phillip’s Buick. I was greeted and treated courteously by every Phillip’s employee. I am a long time and much satisfied Phillip’s More

by Charles Cameron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Baserock
Aug 29, 2022 -

Phillips Buick GMC responded

We appreciate your business, Charles, and the kind compliments. We really do strive to be the best and it is a pleasure to hear that we are doing well, directly from our customers. We look forward to helping again next time you are in need.

Aug 29, 2022 -

Charles Cameron responded

Phillip’s Buick is first class in the delivery of outstanding customer service. It is always a pleasure to do business with Phillip’s Buick.

August 25, 2022

I have recently purchased a second Encore from this agency and have used them for servicing for 8 years. I do so because I trust them and they are set up to handle my business in a timely manner. It More

by BarbaraMacQueen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Songer, Gilbert "Bam" Niblack
Aug 26, 2022 -

Phillips Buick GMC responded

Barbara, we really appreciate your business and knowing that we have earned a long-term customer means the world to us. Thank you for sharing your experience and how you feel about dealing with us. The kind words for our staff are appreciated as is the 5-Star rating you gave us. We look forward to seeing you again.

Aug 26, 2022 -

BarbaraMacQueen responded

This relationship may not be as “long term” as you might wish. I expect to turn 90 in January. Definitely do not intend to buy another car nor did I intend to buy this one. Only a little research showed me the 2015 Encore had a brake problem among others. So now I’m a little poorer but did not feel safe in the 2015 AND any accident would automatically be my fault because of my age. That’s the rest of the story none of which is your fault.

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