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Phillips Buick GMC

Fruitland Park, FL

4.5
2,997 Reviews

2160 US Hwy 441-27

Fruitland Park, FL

34731

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2,997 Reviews of Phillips Buick GMC

September 22, 2022

Dealership was very friendly, no pressure. Cat was excellent in reviewing the car and it's features. Great people to do business with. More

by charles.senechal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cat Langbehn
Sep 23, 2022 -

Phillips Buick GMC responded

Thank you, Charles, for the kind words about Cat and our Sales Team. We appreciate your business and the great 5-Star rating. Come back soon.

September 21, 2022

The experience was great and the staff was extremely helpful. Dennis was very straightforward and accommodating. More

by JESSEHERNANDEZ304
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Ross
Sep 22, 2022 -

Phillips Buick GMC responded

Jesse, thank you for the kind words about Dennis. We feel the same way and are so glad to have him here on our Team. We appreciate and value your business. Come back soon.

September 21, 2022

Service department was pleasant and great to deal with. They got my vehicle in and out in a timely manner. More

by Dick47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I worked with Brandon
Sep 22, 2022 -

Phillips Buick GMC responded

Dick, thank you for the 5-Star rating and the kind words for our staff. We appreciate your business and look forward to your next visit.

September 21, 2022

Always helpful, prompt, and reasonably priced. Blake goes out of his way to assist. Good experience. More

by ctjim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Kelly
Sep 22, 2022 -

Phillips Buick GMC responded

Thank you for the 5-Star review and the kind words for Blake. We appreciate that because it shows we are connecting with those we serve. Thank you for your business and look forward to your next visit.

September 20, 2022

The vehicle is making a metallic clanking sound and the mechanic was looking at bushings. It sounds like nothing more than a loose nut on a strut or shock. It should be easy to diagnose. More

by Carlpeck64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
Sep 20, 2022 -

Carlpeck64 responded

I hate the No appointments policy and the fact I was there twice and the problem has not been diagnosed.

September 20, 2022

When I bring my car in concerning a potential problem I have always found the service reps to be knowledgeable & helpful to identify the potential problem & then work with their mechanics to quickly correc More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob & Brandon
Sep 21, 2022 -

Phillips Buick GMC responded

Ron, thank you for the 5-Star rating. We appreciate that because it shows we are connecting with those we serve. The kind words for our staff brought a smile to our faces. Thank you for your business and we look forward to seeing you again.

September 17, 2022

It was a pleasure to work with Scott. Not. They made it the easiest automobile purchase I have ever had. More

by faucetparts
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Hall
Sep 19, 2022 -

Phillips Buick GMC responded

Thank you for the glowing review and the 5-Star rating! We pride ourselves on our honest and knowledgeable staff members, like Scott. We appreciate your business and look forward to your next visit.

September 16, 2022

Just purchased a brand new Yukon XL and couldn't be happier. Took a while to find the car that I was looking for but finally found one at Phillips GMC. Spoke with Cat and she got to work for me until w More

by charlottecarshopper4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cat Langbehn
Sep 19, 2022 -

Phillips Buick GMC responded

Charlotte, thank you for writing such a thoughtful review and then giving your whole experience a 5-Star rating. The kind words for Cat are much appreciated, and she is such an asset to have on our Sales Team. Your experience is consistent with the way Cat serves her customers and one of the reasons why Cat has so many repeat customers and referrals. Thank you for giving us the opportunity to serve you and we look forward to seeing you again.

September 16, 2022

Every time I visited Phillip's Buick GMC the service is always excellent whether it's for oil changed/tire rotation etc or maintenance is always excellent. Employees like Zak,Blake,Matt W,Aldol (spelling n More

by rcipollone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Kelly
Sep 19, 2022 -

Phillips Buick GMC responded

Thank you for calling attention to Zack, Blake, Matt and our Finance Team too. The 5-Star rating was so encouraging and we appreciate you taking time to write a review. Bringing it all together for you is the whole basis of customer service. Thank you for your business and your continued confidence in Phillips Buick GMC.

September 16, 2022

The Phillips service center did an excellent job with the recall repairs to our GMC Terrain. More

by Jmeier5John
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
Sep 16, 2022 -

Phillips Buick GMC responded

Thank you for the 5-Star Rating and taking time to write a great review. The kind words for our Service Team are appreciated so much. Thank you for your business and we look forward to seeing you again.

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