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Phillips Buick GMC

Fruitland Park, FL

4.5
2,997 Reviews

2160 US Hwy 441-27

Fruitland Park, FL

34731

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2,997 Reviews of Phillips Buick GMC

October 20, 2022

Great place to purchase a vehicle. The salesman Dennis understood what I needed and never tried to steer me in any other direction. The finance team understood what NO meant and did no More

by timathin76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Ross, Jason Norvell
Oct 20, 2022 -

Phillips Buick GMC responded

Thanks for the great review, Tim. We are so glad to hear you single out Dennis because he is a great example of how we expect our customers to be treated while they are here at Phillips Buick GMC. Professional Grade applies to our Sales and Finance teams just as it does to Parts and Service. The 5-Star rating is what we work for. Thanks again, Tim. Hurry back.

October 20, 2022

Awesome experience buzz was awesome to work with when it's time for another vehicle we will be back More

by kingaustin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken "Buzz" Buzby
Oct 20, 2022 -

Phillips Buick GMC responded

Austin, we really appreciate your business and knowing that we have earned a long-term customer means the world to us. Thank you for the kind words for, Buzz, and the great 5-Star rating. We love selling cars to people that like the way we do things. Hurry back.

October 19, 2022

Most friendly and nice people there, both the service advisors and the Lightning Lube. “Johnny on the spot) as soon as we pull in More

by Rphoffman01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hoff
Oct 20, 2022 -

Phillips Buick GMC responded

Thank you for your feedback and your 5-Star rating. The kind words for our staff are appreciated too. It is our pleasure to have you as our guest at Phillips Buick GMC. Come back soon.

October 19, 2022

Service writer Brandon did an excellent job explaining work to be done and cost. I appreciate the coupon I was able to use. More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Oct 20, 2022 -

Phillips Buick GMC responded

Jim, we appreciate you taking the time to give Phillips Buick GMC such an excellent 5-Star rating. It helps us to know that we are meeting the needs of our customers and their GM vehicles. The kind words for Brandon made us smile because he does such a great job everyday. Hurry back.

October 19, 2022

Your Service Advisor was rude and it makes me think about having service and purchases elsewhere in the future. More

by georgerun1
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
I don’t remember their names.
Oct 20, 2022 -

Phillips Buick GMC responded

George, thank you for bringing this to our attention. We are currently reviewing this information with Phillips Buick GMC management and will be in touch shortly.

October 18, 2022

Jim service associate is the greatest . Knows his stuff. Very polite and informative . Recommend him for a pay raise More

by MC2RETMAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
Oct 19, 2022 -

Phillips Buick GMC responded

Thanks for the 5-Star rating, and the kind words for Jim. We appreciate you taking time to write a review and look forward to your next visit.

Oct 19, 2022 -

MC2RETMAL responded

Jim Berlin is one of the best service advisors

October 18, 2022

Very awesome Place Brian was a very good salesman and you spent a lot of time with us More

by My4buttes
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brandt
Oct 19, 2022 -

Phillips Buick GMC responded

Thank you for the 5-Star rating. We love selling cars to people that like the way we do things and we appreciate your comments about Brian. Hurry back.

October 17, 2022

Dan was exceptionally friendly and helpful. He had answers to all of the questions we had and got us in and out of the dealership as quickly as possible More

by 16SAMPSON13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
Oct 17, 2022 -

Phillips Buick GMC responded

Your kind words mean so much to us. We believe in attentive and professional customer service, and we are glad that Dan made such a great impression on you. Thank you for taking time to rate us and awarding us with 5-Stars! We look forward to your next visit.

October 16, 2022

With in 2 weeks buying car brought in for a clank sound when I brake, advised strut and pivot arm loose. Advised tightened and advised checked both sides, within a day and was advised other side was loose More

by SWEETPOKO11
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Brandon , Gilbert "Bam" Niblack
Oct 17, 2022 -

Phillips Buick GMC responded

Thank you for bringing this to our attention. We are currently reviewing this information with Phillips Buick GMC management and will be in touch shortly.

October 15, 2022

We had trouble with the truck we purchased, but it got worked out and we ended up getting a beautiful, newer truck. Would recommend Phillips Buick for a purchase of a new or used truck. More

by Dchappelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach and Brandon , Ronnie Ingram
Oct 17, 2022 -

Phillips Buick GMC responded

We appreciate your feedback and recommendation so much. Thank you for taking the time to share your experience with us and others! Your 5-Star rating made us all smile. It is our pleasure to have you as our guest at Phillips Buick GMC.

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