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Phillips Buick GMC

Fruitland Park, FL

4.5
2,997 Reviews

2160 US Hwy 441-27

Fruitland Park, FL

34731

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2,997 Reviews of Phillips Buick GMC

December 18, 2022

Seems to me that this dealership is comprised of people that are order takers not professionals More

by gfwright
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Mark Bonner
Dec 19, 2022 -

Phillips Buick GMC responded

Thank you for bringing this to our attention. We are currently reviewing this information with Phillips Buick GMC management and will be in touch shortly.

Dec 22, 2022 -

gfwright responded

I find it totally inconvenient that you don’t have the ability to make a service appointment other than “first come first served “ and sit around and wait. Not my idea of customer service. I’m only referring to warranty issues, I would not go there for anything else.

December 17, 2022

I was able to find and select the precise vehicle desired. Both sales associates, Daniel Wertz and Blake Kelly were very personable and professional. It's only been 4 days since taking possession More

by LUVINTHESOUTH08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance Manager (name unknown), Daniel Wertz, Blake Kelly
Dec 19, 2022 -

Phillips Buick GMC responded

Thank so much for the great 5-Star rating and accolades for Dan and Blake. We are glad you were delighted with your experience and your recommendation means so much to us. Come back soon.

December 17, 2022

We are repeat customers and would recommend anyone in the market for a new car to go to Phillips and deal with Fred More

by ajanthes
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fred "Coach" Allen
Dec 19, 2022 -

Phillips Buick GMC responded

Thank you for recommending Phillips Buick GMC and the kind words for Fred. We appreciate the High rating you gave us and look forward to your next visit.

December 16, 2022

They were very prompt in dealing with my vehicle’s problems. Based on my research, the charges were reasonable. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
Dec 19, 2022 -

Phillips Buick GMC responded

Mike, we appreciate you for taking the time to give Phillips Buick GMC such an excellent High rating. It helps us to know that we are meeting the needs of our customers and their GM vehicles. We look forward to your next visit.

December 16, 2022

Stellar service provided by Blake; knowledgeable and friendly. Awesome selection of trucks at great prices. More

by EDWINA M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Kelly
Dec 19, 2022 -

Phillips Buick GMC responded

Wow! Thank you, Edwina for the wonderful review and 5-Star rating. We are so glad to hear that you were delighted with the service Blake provided, and hope to see you again soon.

December 16, 2022

Scott was exceptional salesman. Purchase process was expedited. Unfortunately, our car did not have an owners manual so that when the tire pressure light came on on our drive home, More

by jumpnjflash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Hall, Dennis Ross
Dec 19, 2022 -

Phillips Buick GMC responded

Thank you for the great 5-Star rating and kind words for Scott. We appreciate your business and look forward to your next visit. If you have not done so already give Scott a call about the missing manual.

December 15, 2022

Blake was great to deal with as was the financing agent, very quick with no hassling will definitely be back More

by caseywillis379
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz, Blake Kelly
Dec 16, 2022 -

Phillips Buick GMC responded

Casey, we appreciate you calling attention to Blake. We agree, he is awesome, and so was the 5-Star rating you gave us. Come back soon.

December 15, 2022

It was a pleasure to have them work on my buick and they did so in a timely fashion More

by jbitzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
Dec 16, 2022 -

Phillips Buick GMC responded

Thank you for taking time to write a review. The 5-Star rating you gave us was like an early Christmas present. It is great when we hear that our customers enjoyed the service we provided. Thanks again. Hurry back.

December 15, 2022

Very quick in the sales in and out of the building in two hours buzz with a very good salesman purchased a 2023 GMC 1500 sierra SLT only problem that I had with the whole sale was the back up camera did not More

by kvnbrgr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken "Buzz" Buzby
Dec 15, 2022 -

Phillips Buick GMC responded

Thank you for bringing this to our attention. We are currently reviewing this information with Phillips Buick GMC management and will be in touch shortly.

December 15, 2022

It was a good experience to work with Phillips Buick GMC Kim Busby was a good sales person. He had the vehicle we wanted at the price we wanted not a lot of negotiation was needed. The only bad experience I More

by kvnbrgr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken "Buzz" Buzby
Dec 15, 2022 -

Phillips Buick GMC responded

Thank you for bringing this to our attention. We are currently reviewing this information with Phillips Buick GMC management and will be in touch shortly.

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