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Phillips Buick GMC

Fruitland Park, FL

4.5
2,997 Reviews

2160 US Hwy 441-27

Fruitland Park, FL

34731

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2,997 Reviews of Phillips Buick GMC

January 18, 2023

Zack the service advisor was friendly and efficient. Got me the shuttle to get home and the shuttle driver was also friendly. Service was good as far as I can tell. They’re ordering some parts and will More

by gharrington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Beserock
Jan 19, 2023 -

Phillips Buick GMC responded

Thank you for the great 5-star rating and kind words for our staff. We love knowing that our guests are satisfied with the amenities that we offer. Thank you for your business. Come back soon.

January 18, 2023

When I went in to purchase my car they did everything they could to make my experience comfortable. I was not pressured at all. Their service department is excellent. Each time I have needed them they ha More

by SusanSaunders
Recommend Dealer
Yes
Employees Worked With
Gilbert "Bam" Niblack, Jim Berlin
Jan 19, 2023 -

Phillips Buick GMC responded

Susan, thank you for taking time to write such a thoughtful review. Your recommendation means so much to us. We appreciate your business and are delighted by the 5-Star rating you gave us. We look forward to your next visit.

January 16, 2023

Buzz was great to work with and would definitely refer business to him in the future. The entire process was quick and easy from start to finish. More

by wallyworley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken "Buzz" Buzby
Jan 17, 2023 -

Phillips Buick GMC responded

Wally, we really appreciate your business and knowing that we have earned a long-term customer means the world to us. Buzz is a true professional who listens to what his customers say and understands what they mean. He just makes it so easy to get the car, truck or SUV that you need. Hurry back.

January 15, 2023

Truck sat on lot for several hours till them came and got me. I had to ask them if I was done. More

by tom
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
Jan 16, 2023 -

Phillips Buick GMC responded

Tom, thank you for bringing this to our attention. We are currently reviewing this information with Phillips Buick GMC management and will be in touch shortly.

January 14, 2023

As I previously stated my experience was a positive one. Everyone was friendly and professional. I will consider doing business with you in the future! Thank you More

by kathycates0
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
Jan 16, 2023 -

Phillips Buick GMC responded

Kathy, we are delighted that you were pleased with the service you received, Thank you for taking time to write a review and rate your experience here with 5-Stars. Come back soon.

January 14, 2023

Good service always. Daniel is a great addition to your company . Customer oriented and gets things done , More

by Drctx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Jan 16, 2023 -

Phillips Buick GMC responded

We agree, Daniel is a great person to work with and thank you so much for commending him. We appreciate your business and look forward to your next visit. The 5-Star rating you gave us made our day.

January 14, 2023

Ronnie did a great job. He helped me find the perfect Yukon and treated me like family !!! I also appreciated Matt’s assistance during the process. I will continue to purc More

by Gina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Ingram
Jan 16, 2023 -

Phillips Buick GMC responded

Gina, Ronnie and Matt make a great team. Thank you for noticing. We could not help but notice the 5-Star rating you gave us. All the best to you and your new Yukon. We appreciate your choice of Phillips Buick GMC as your dealer and look forward to your next visit.

January 14, 2023

Ronnie and the team at Phillips found the car I wanted and made the process super easy ! Thank you all for treating me like family ❤️ More

by Gina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Ingram
Jan 16, 2023 -

Phillips Buick GMC responded

Thanks, Gina. We are delighted that you enjoyed the time you spent with Ronnie buying your new car. The 5-Star rating was great to see. Thank you.

January 12, 2023

Excellent customer service. Totally honest and won't upsell you. You get what you came in for. More

by Debbie M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred "Coach" Allen, Jim Berlin
Jan 13, 2023 -

Phillips Buick GMC responded

Thanks, Debbie. Getting people what they want. What a concept! Thank you for noticing. We love it when we get 5-Star ratings and our customers appreciate the way we do business. We look forward to seeing you again.

January 12, 2023

My daughter had had such poor experiences in St. Pete, that I was dreading getting a newer auto. Buzz put me at ease from the first and was very herpful and not at all pushy. My experience could n More

by stripling
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ken "Buzz" Buzby, Ronnie Ingram
Jan 13, 2023 -

Phillips Buick GMC responded

"I indeed had a good experience and love my car." A review like yours reveals why we are in the car business to start with. We love it when our customers enjoy interacting with our staff and appreciate the amenities we offer. Buzz and his teammates made good things happen every day and we are so glad you noticed. The great 5-Star rating just puts an exclamation point on your review. Thank you much for documenting your visit. Come back soon.

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