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Phillips Buick GMC

Fruitland Park, FL

4.5
2,997 Reviews

2160 US Hwy 441-27

Fruitland Park, FL

34731

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2,997 Reviews of Phillips Buick GMC

February 18, 2023

Working with Scott Hall was a pleasure. We have worked with him for many years. Thank you! More

by WALLYWG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Hall
Feb 20, 2023 -

Phillips Buick GMC responded

Wally, thank you for the review and kind words for Scott. We appreciate your business and the great 5-Star rating. Come back soon.

February 18, 2023

Service writer Jim Berlin was amazing with dealing with our situation and being persistent with my warranty company. Unfortunately, the motor that was replaced had issues from the factory. I can’t fault th More

by SGTJD130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanic Seth. , Jim Berlin
Feb 20, 2023 -

Phillips Buick GMC responded

Thank you for the 5-Star rating and the detailed account of your service adventure. The average vehicle has over 30,000 parts which behave very well for the most part. Then there are times when things are a little more complicated. We appreciate your patience and understanding. It is great to have you as our customer.

February 18, 2023

Had to get my turbo replaced on Buick encore. Was told it’d take a week but a day later, the car was ready. Thank you More

by Mparzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
Feb 20, 2023 -

Phillips Buick GMC responded

Thank you for the great 5-star rating, and kind words for our Service team. We love knowing that our guests are satisfied and look forward to seeing you again. Hurry back.

February 17, 2023

They were very friendly and took care of my problems quickly. I will definitely use them for future service. More

by CARL.COLBURN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
Feb 20, 2023 -

Phillips Buick GMC responded

Thank you, Carl, for the kind words about our staff. Your 5-Star rating feels like a pat on the back. We look forward to your next visit.

February 17, 2023

I had an appointment for service. I arrived at the appointment time only to find the service department doesn't do appointments. Apparently there is no objection between the dealersh More

by jdw
Recommend Dealer
No
Employees Worked With
Don't know
Feb 20, 2023 -

Phillips Buick GMC responded

Thank you for bringing this to our attention. We are currently reviewing this information with Phillips Buick GMC management and will be in touch shortly.

February 17, 2023

Great program. Didn’t need appointment and was able to get an oil change, transmission service, and tires rotated. Plus as a bonus they took care of two recalls I d More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
Feb 20, 2023 -

Phillips Buick GMC responded

Jerry, we appreciate the great review and 5-Star rating. Bringing it all together for you is whole basis of customer service. Thank you for your business and we look forward to serving you in the future.

February 17, 2023

I found working with Mark was quite easy. .everyone I came in contact with were very friendly and accommodating..would recommend to friends... More

by mtardy2001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Bonner
Feb 20, 2023 -

Phillips Buick GMC responded

Thank you for the great 5-Star rating, and the kind words for Mark, We appreciate your recommendation and look forward to your next visit.

February 17, 2023

No haggle pricing because the price of the vehicle was fair. They were very courteous and it was a pleasure doing business with them. More

by boatwright.jerry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Bonner
Feb 20, 2023 -

Phillips Buick GMC responded

Jerry, it is always good to see a 5-Star rating because it means we are connecting to the people we serve. Thank you for the review and appreciating old fashioned service. Come back soon.

February 16, 2023

We found the dealership to be very helpful with all our questions. Cat was excellent in addressing our needs and getting back to us promptly. We’ve used the service department here and it is first rate. We More

by steve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cat Langbehn
Feb 16, 2023 -

Phillips Buick GMC responded

Steve, thank you for calling attention to Cat. she is such a great teammate because she treats those, she works with just like he treats her customers. With Cat, customer service is a priority. We really appreciate the 5-Star rating Steve. It feels like a pat on the back for everyone here at Phillips Buick GMC. Come back soon.

February 16, 2023

Honestly went in there not knowing exactly what I wanted luckily I had somebody who helped me pick out what I needed. More

by bhankins98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cat Langbehn
Feb 16, 2023 -

Phillips Buick GMC responded

Thank you for the high rating and taking time to write a review. We appreciate your business and look forward to seeing you again.

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